Emerging Site Leader - Develop People, Own Outcomes

Whistle Express Car Wash; Jonesport (ME); On-site; USD 55,000 - 75,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Manager to develop the team, own the guest experience, and uphold standards in a fast-paced outdoor setting.

You will lead people, solve problems in real time, and drive operational excellence while ensuring safety and cleanliness across the site. This role rewards ownership, accountability, and the ability to build a high-performing team.

Qualifications

• Proven leadership and people development experience.
• Ability to manage shifts and staffing effectively.
• Strong focus on guest experience and service quality.

Responsibilities

• Onboard and develop team members, aligning with company values and site procedures.
• Schedule shifts and monitor staffing to maintain workload balance.
• Foster a positive culture, recognize achievements, resolve conflicts.
• Support guest experience, greet customers, explain services and promotions.
• Identify training needs and coordinate development opportunities.
• Drive upselling of memberships and additional services to boost revenue.
• Collaborate with Site Leader to address issues and optimize operations.

Skills

Leadership

Team development

Operations management

Customer service

Problem solving

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Manager to develop the team, own the guest experience, and uphold standards in a fast-paced outdoor setting.

You will lead people, solve problems in real time, and drive operational excellence while ensuring safety and cleanliness across the site. This role rewards ownership, accountability, and the ability to build a high-performing team.