Site Supervisor/Working Supervisor

MFM Industries; Bethesda, Northern (MD, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

MFM Industries is seeking a Site Supervisor to oversee custodial and related services at a facility. You will supervise staff, ensure contractual compliance, and coordinate with vendors while maintaining records and reporting performance to clients.

The role requires strong leadership, bilingual communication in English/Spanish, and the ability to work under tight deadlines with limited supervision in a team setting.

Qualifications

• 5 - 7 years of diverse facility maintenance operations experience including staff management.
• 5 years of experience directly managing janitorial contracts in moderate to high scope and complexity.
• Must possess a valid driver’s license.
• CPR/First Aid certification preferred.
• OSHA 30 certification preferred.
• Associate degree is highly desired; bachelor’s degree strongly preferred.

Responsibilities

• Supervise and inspect custodial and related services to meet contractual requirements.
• Create schedules and maintain properly skilled staffing levels.
• Train new employees on work-related equipment and procedures.
• Assist in facilities management tasks such as cleaning and maintenance.
• Issue reports and summaries for customers and management.
• Maintain records for administrative and regulatory purposes.
• Resolve client concerns and perform site inspections for performance.
• Meet with clients and onsite staff to review service status and address deficiencies.
• Coordinate with vendors and subcontractors; manage submittals and shop drawings.

Skills

Contract interpretation

Staff training

Diversity management

MS Office proficiency

Bilingual English/Spanish

Deadline-driven

Detail-oriented

Physical stamina

Safety compliance

Education

Associate degree

Bachelor’s degree preferred

CPR/First Aid certification

OSHA 30 certification

Tools

MS Office (Word/Excel/PowerPoint)

Job description

Description

POSITION SUMMARY

The Site Supervisor is responsible for the supervision, inspection, and control of all custodial and related services contractually required at the facility to include technical solutions to problem solving and timely deliverable submission. S/he must display effective leadership and supervision of employees to achieve team cohesion, cooperation, communication, and results – all while monitoring efficiency and productivity and being fiscally responsible.

RESPONSIBILITIES

In addition to being responsible for project related activities such as financial, security, quality, information technology, and supply maintenance, the Site Supervisor will also be responsible for:

• Interpret and execute contractual requirements within scope of performance.
• Create schedules and maintain properly skilled staffing levels.
• Train new employees on work-related equipment and procedures.
• Assist, in a backup capacity, in maintaining building through facilities management activities such as: sweeping, mopping, vacuuming, emptying waste receptacles, cleaning common areas such as break rooms and bathrooms, dusting, carpet cleaning, and stripping, sealing, and waxing floors.
• Issue reports and summaries as required by the customer and MFM.
• Maintain appropriate records and statistics for administrative and regulatory purposes.
• Resolve client concerns, conduct follow-up calls, and conduct inspections for satisfactory job performance.
• Meet regularly with clients and onsite personnel to review status of various elements of services and institute corrective measures for found deficiencies.
• Place orders and maintain working relationships with vendors.
• As necessary, supervisor subcontractors conducting work within the facility ensuring contractual compliance.
• When requested by senior management, create accurate service estimates for client representatives.
• Confirm and ensure MFM employees are complying with all company safety rules, regulations, and procedures.
• Conduct thorough review of task order plans and specifications.
• Coordinate the submittal effort with subcontractors and material suppliers.
• Review submittals to include shop drawings, product dates, certifications, design documents, and test reports.
• Perform additional duties on a required basis where such duties are within scope of the contractual and corporate responsibilities.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to interpret and execute contractual requirements.
• Ability to train new employees on work-related equipment and procedures.
• Must be able to manage a diverse workforce.
• Strong proficiency with MS Office applications (Word, Excel, PowerPoint, etc.).
• Must be able to effectively communicate orally in both English and Spanish, written communication in English.
• Ability to work on a variety of projects under tight deadlines simultaneously with limited supervision and in a team environment.
• Exhibit strong attention to detail and have the capacity to take direction from management.
• Ability to stand for long lengths, walk, bend, reach, stretch, push, pull, and lift repetitively during working hours.
• Lift and move objects up to 50 lbs., as necessary.
• Must be able to meet eligibility requirements for access to client computer systems and/or facilities.
• Must receive favorable background and drug screen results in accordance with applicable federal and state laws.

EDUCATION, EXPERIENCE, & CERTIFICATIONS

• Associate degree, highly desired; bachelor’s degree strongly preferred.
• 5 - 7 years of experience with diverse facility maintenance operational experience to include management of staff, supplies, equipment, etc.
• 5 years of experience directly managing janitorial contracts in moderate to high scope and complexity.
• Must possess a valid driver’s license.
• CPR/First Aid certification, highly desired.
• OSHA 30 certification, highly desired.

EQUAL OPPORTUNITY & E-VERIFY EMPLOYER

MFM Industries is an Equal Opportunity and E-Verify Employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, pregnancy, or any other legally protected status. The Company is committed to equal employment opportunities and will provide reasonable accommodations to applicants with physical and/or mental disabilities.