Site Manager

ServiceMaster Elite Janitorial Services; Kentucky; On-site; USD 60,000 - 86,000; Full time

Job summary

ServiceMaster Elite Janitorial Services in Kentucky seeks an experienced Operations Manager to lead janitorial contracts, ensure client satisfaction, and drive growth. You will supervise teams, manage budgets, and ensure compliance with safety standards while building lasting client relationships.

The role requires a Bachelor's degree, 5+ years in janitorial contract management, bilingual English/Spanish, and strong leadership.

Qualifications

• Bachelor's degree in business management, Operations, or related field preferred.
• Minimum of 5 years of experience managing janitorial contracts.
• Bilingual in English and Spanish required.
• Strong leadership, team development, and performance management skills.
• Excellent communication and interpersonal abilities to maintain positive client relationships.
• Proficiency in Microsoft Office Suite and other relevant software.
• Significant standing, walking, pushing, kneeling, bending, twisting, reaching, squatting, and crawling.
• Must be able to lift and/or carry up to 25 pounds frequently.

Responsibilities

• Monitor, maintain, and order supplies to meet stock level targets and avoid shortages.
• Maintain on-site equipment and assets to ensure they are in good working order and meet performance expectations.
• Collaborate with HR and administrative support to ensure onboarding/offboarding, completion of required training, payroll accuracy, and issue resolution.
• Ensure full compliance with workplace safety regulations.
• Be reasonably available outside of regular business hours to respond to urgent operational or safety issues, either remotely or in-person, depending on severity.

Skills

Leadership

Communication

Team development

Performance management

Client relationship management

Microsoft Office

Bilingual English/Spanish

Education

Bachelor's degree in business management/Operations

Tools

Microsoft Office Suite

Job description

• Monitor, maintain, and order supplies to meet stock level targets and avoid shortages.
• Maintain on-site equipment and assets to ensure they are in good working order and meet performance expectations.

Safety and Compliance

• Collaborate with HR and administrative support to ensure proper onboarding/offboarding, completion of required training, payroll accuracy, and issue resolution.
• Ensure full compliance with workplace safety regulations.
• Be reasonably available outside of regular business hours to respond to urgent operational or safety issues, either remotely or in-person, depending on severity.

Additional Essential Functions:

• Ability to work independently with minimal or no supervision.
• Ability to communicate effectively with clients and coworkers.
• Ability to work cooperatively with others.
• Ability to accept direction and constructive criticism.
• Ability to complete tasks in a timely manner.
• Ability to effectively multitask and manage multiple projects.
• Ability to maintain consistent attendance and punctuality.

Qualifications and Physical Demands:

• Bachelor's degree in business management, Operations, or a related field preferred.
• Minimum of 5 years of experience managing janitorial contracts.
• Bilingual in English and Spanish required.
• Strong leadership, team development, and performance management skills.
• Excellent communication and interpersonal abilities to maintain positive client relationships.
• Proven track record of successfully managing and growing client accounts.
• Proficiency in Microsoft Office Suite and other relevant software.
• Significant standing, walking, pushing, kneeling, bending, twisting, reaching, squatting, and crawling.
• Must be able to work in varying warehouse environments and temperatures, including exposure to noise, heat, cold, and indoor/outdoor conditions.
• Must be able to lift and/or carry up to 25 pounds frequently.

SME will provide reasonable accommodations for qualified individuals with a disability in order to enable them to perform the essential functions of this job.

We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals.