Site Manager

Opensity solutions; Nashville (TN); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Nashville, TN seeks a Site Manager to oversee daily operations, ensuring exceptional client service at the client office. You will supervise staff, recruit, train, and manage schedules while maintaining high standards of operational efficiency.

You will lead by example in a professional environment, coordinating with the Operations Manager and client contact to deliver reliable service and monthly performance reports. Strong communication and MS Office skills are essential.

Qualifications

• High School Diploma; higher degrees preferred but not required.
• Experience supervising in a client-service or professional office environment.
• Detail oriented with strong verbal and written communication.
• Ability to work independently with minimal supervision.
• Ability to lift 40 lbs. and move packages up to 75 lbs.

Responsibilities

• Serves as the principal liaison between Opensity and client staff.
• Supervises and delegates tasks to the site team to meet productivity goals.
• Identifies efficiency improvements and proposes service enhancements to client contact.
• Recruits, hires, trains, and develops site personnel.
• Schedules staff to ensure coverage and adherence to contracted hours.

Skills

Supervisory experience

Communication skills

Detail oriented

Independence

Microsoft Office

Education

High School Diploma

Associates or Bachelor's degree preferred

Tools

MS Word

MS Excel

MS Outlook

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at a client office. In this pivotal role you will provide various administrative support which will include copy, print, mail, hospitality, facilities and receptionist services. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.Essential Job ResponsibilitiesServes as the principal liaison between Opensity, the employees, and the ClientSupervises and delegates to the team to ensure productivity goals are met and team provides excellent client serviceContinuously looks for opportunities to increase the efficiency of operationSeeks opportunities to increase services and makes recommendations to the key contactDemonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the clientRecruits and interviews potential Opensity candidates for available positions at the siteHires, trains, supervises, evaluates and develops all personnel assigned to the siteSchedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtimeAssists Operations Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reportsQualifications & RequirementsHigh School Diploma; associates or bachelors degree preferred but not requiredPrevious supervisory experience in a client service-oriented field, preferably in a professional organization providing office services or administrative supportDetail oriented with good attention to detailGood verbal and written communication skillsStrong initiative required; ability to work independently with minimal direct supervisionAbility to lead others in a professional mannerWorking knowledge of Microsoft products including MS Word, Excel and OutlookAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is up to 57,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.