Site Security & Guest Experience Lead

Security Industry Specialists, Inc.; Madison (WI); On-site; USD 71,635,000 - 82,656,000; Full time

Benefits offered by this job

Hourly wage $27

Paid time off

Sick time

Growth opportunities

Job summary

Security Industry Specialists, Inc. is seeking a Fusion Security Specialist in Madison, WI. The role focuses on maintaining a safe and secure environment while delivering high-quality customer service and professional conduct to guests and personnel.

You will monitor activities, initiate investigations, and support EMS during emergencies, reporting to the Site Manager. Required: state guard certifications and 2+ years in security or related fields.

Qualifications

• Minimum 2 years of either military or law enforcement experience.
• 3+ years of experience in physical security; 2+ years in a supervisory role.
• Advanced safety certifications (EMT, CLSS-HC, etc.) preferred.
• Must hold and maintain applicable state guard certifications and licenses.

Responsibilities

• Monitor site for a safe and secure environment.
• Initiate investigations of security-related incidents.
• Greet, address, and direct guests with professional customer service.
• Assist EMS or other officials during emergencies.
• Report to Site Manager and communicate findings clearly.

Skills

People management

Conflict management

Customer service

Emergency response

Education

Associate’s degree in criminal justice

Tools

iOS

macOS

PC operating systems

Job description

Security Industry Specialists, Inc. is seeking a Fusion Security Specialist in Madison, WI. The role focuses on maintaining a safe and secure environment while delivering high-quality customer service and professional conduct to guests and personnel.

You will monitor activities, initiate investigations, and support EMS during emergencies, reporting to the Site Manager. Required: state guard certifications and 2+ years in security or related fields.