On-Site Security & Customer Experience Lead

Security Industry Specialists, Inc.; Milwaukee (WI); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Sick time

Job summary

Security Industry Specialists, Inc. is seeking a Fusion Security Specialist in Milwaukee, WI to create a world-class, secure environment. You will greet, direct people and uphold site rules with a professional appearance and courteous tone.

Responsibilities include monitoring activity, initiating investigations, and assisting EMS during emergencies. The role requires state guard certifications and experience in security or related fields, including supervisory duties.

Qualifications

• Minimum 2 years of military or law enforcement experience.
• OR Associate’s degree or higher in criminal justice or business management.
• OR minimum 3 years in physical security with 2+ years in a supervisory role.
• Advanced safety certifications preferred (EMT, CLSS-HC, etc.).

Responsibilities

• Monitor site activity to maintain a safe and secure environment.
• Initiate investigations of security-related incidents.
• Direct staff and greet visitors following client policies.
• Assist EMS or officials during emergencies.
• Maintain professional conduct and exercise discretion under stress.

Skills

Customer service

Conflict management

Professional demeanor

Security posture

Education

Associate’s degree or higher in criminal justice or business management

Tools

iOS

macOS

PC operating systems

Job description

Security Industry Specialists, Inc. is seeking a Fusion Security Specialist in Milwaukee, WI to create a world-class, secure environment. You will greet, direct people and uphold site rules with a professional appearance and courteous tone.

Responsibilities include monitoring activity, initiating investigations, and assisting EMS during emergencies. The role requires state guard certifications and experience in security or related fields, including supervisory duties.