Site Reliability & Network Intern - Automate, Observe, Respond

IBM; Rochester (MN); Hybrid; USD 61,000 - 139,000; Full time

Job summary

IBM in Rochester, MN is seeking a motivated IT Administrator intern with an interest in Site Reliability Engineering (SRE) and Networking Reliability Engineering (NRE) to gain hands-on experience in enterprise IT systems management and reliability practices.

You will support servers, VMs, and cloud environments; assist in incident response, automation tasks, and documenting configurations, while collaborating with cross-functional teams to improve infrastructure reliability.

Qualifications

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Basic understanding of operating systems like Linux, Unix, Windows, z/OS, zVM and networking fundamentals.
• Familiarity with scripting languages (e.g., Python, Bash).
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Strong understanding of IP and network administration protocols.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure and service delivery.

Education

High School Diploma/GED

Bachelor's Degree

Tools

Linux

Unix

Windows

z/OS

zVM

Python

Bash

Git

CI/CD

Job description

IBM in Rochester, MN is seeking a motivated IT Administrator intern with an interest in Site Reliability Engineering (SRE) and Networking Reliability Engineering (NRE) to gain hands-on experience in enterprise IT systems management and reliability practices.

You will support servers, VMs, and cloud environments; assist in incident response, automation tasks, and documenting configurations, while collaborating with cross-functional teams to improve infrastructure reliability.