Site Reliability Engineering - SRE

TechDigital Group; Framingham (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

A tech company is looking for a professional with over 7 years of IT experience, especially in production systems and 24/7 support environments. The ideal candidate will have a solid understanding of Site Reliability Engineering principles and extensive experience supporting large-scale eCommerce platforms. Key skills include root cause analysis, monitoring tools like New Relic, and familiarity with CouchDB, NoSQL databases, and Angular applications. This is an excellent opportunity for someone who thrives in dynamic, high-transaction environments.

Qualifications

• 7+ years of IT experience with production systems and 24×7 support environments.
• Solid understanding and hands-on experience with Site Reliability Engineering (SRE) principles and DevOps practices.
• Extensive experience in supporting eCommerce platforms with high availability.

Skills

Experience supporting large scale eCommerce platforms

Root cause analysis (RCA)

CouchDB / Couchbase / NoSQL

Angular

Splunk

New Relic

Job description

Skills

• Experience supporting large scale eCommerce platforms
• Root cause analysis (RCA)
• CouchDB / Couchbase / NoSQL
• Angular [Preferred]
• Splunk
• New Relic (APM, alerts, dashboards, performance monitoring)

Qualifications

• 7+ years of IT experience with strong exposure to production systems and 24×7 support environments.
• Solid understanding and hands‑on experience with Site Reliability Engineering (SRE) principles and DevOps practices.
• Extensive experience supporting large‑scale eCommerce platforms with high availability and high transaction volumes.
• Strong experience in incident management, L1/L2 production support, root cause analysis (RCA), and complex production troubleshooting.
• Hands‑on experience with monitoring and observability tools, including New Relic (APM, alerts, dashboards, performance monitoring) and Splunk; experience with additional monitoring tools is a plus.
• Working knowledge of Angular applications from an operational, monitoring, and troubleshooting perspective.
• Experience with CouchDB / Couchbase or other NoSQL databases.
• Strong understanding of Linux systems, networking fundamentals, and application runtime diagnostics.
• Strong expertise in programming languages and scripting, with hands‑on experience supporting automation, operational tooling, and backend troubleshooting.