Site Reliability Engineer (Observability)

Cognizant; Town of Hartford (WI); Hybrid; USD 132,000 - 152,000; Full time

Benefits offered by this job

Medical Insurance

PTO & Holidays

401(k) plan

Disability insurance

Parental leave

Employee stock purchase plan

Job summary

Cognizant in Hartford, CT is seeking a Site Reliability Engineer (Observability) to drive observability strategies, improve performance, and boost service reliability across enterprise environments. You will collaborate with engineering, infrastructure, and operations teams to enhance monitoring capabilities and accelerate incident resolution.

The role requires 7+ years in SRE or related fields, hands-on work with AppDynamics, Dynatrace, Splunk, Grafana, and cloud platforms (AWS/Azure/GCP).

Qualifications

• 7+ years of experience in Site Reliability Engineering, Production Engineering, Cloud Engineering, or related disciplines.
• Hands-on experience with AppDynamics, Dynatrace, Splunk, and Grafana in enterprise environments.
• Strong understanding of observability, monitoring, logging, alerting, incident management, and SRE best practices.
• Experience supporting cloud environments across AWS, Azure, and/or GCP.
• Strong analytical, troubleshooting, and communication skills with the ability to work across cross-functional teams.

Responsibilities

• Design and implement observability solutions using AppDynamics, Dynatrace, Splunk, Grafana, and related monitoring platforms.
• Establish performance baselines, SLIs/SLOs, and monitoring standards to improve application availability and user experience.
• Analyze application and infrastructure telemetry to identify performance bottlenecks and optimize system reliability.
• Lead root cause analysis efforts and provide architectural recommendations to prevent recurring incidents.
• Partner with engineering and operations teams to improve alerting, runbooks, incident management processes, and platform resilience.

Skills

SRE

Cloud Engineering

Observability

Analytics

Troubleshooting

Communication

Tools

AppDynamics

Dynatrace

Splunk

Grafana

New Relic

Job description

About the role

We are seeking a Site Reliability Engineer (Observability) with expertise in Site Reliability Engineering (SRE), application performance monitoring, and cloud platforms. In this role, you will drive observability strategies, optimize application performance, and improve service reliability across enterprise environments. You will partner with engineering, infrastructure, and operations teams to enhance monitoring capabilities, accelerate incident resolution, and deliver a resilient user experience.

In this role, you will:

• Design and implement observability solutions using AppDynamics, Dynatrace, Splunk, Grafana, and related monitoring platforms.
• Establish performance baselines, SLIs/SLOs, and monitoring standards to improve application availability and user experience.
• Analyze application and infrastructure telemetry to identify performance bottlenecks and optimize system reliability.
• Lead root cause analysis efforts and provide architectural recommendations to prevent recurring incidents.
• Partner with engineering and operations teams to improve alerting, runbooks, incident management processes, and platform resilience.

Work model:

Hybrid

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a Hybrid position in Hartford, Connecticut.

Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• 7+ years of experience in Site Reliability Engineering, Production Engineering, Cloud Engineering, or related disciplines.
• Hands-on experience with AppDynamics, Dynatrace, Splunk, and Grafana in enterprise environments.
• Strong understanding of observability, monitoring, logging, alerting, incident management, and SRE best practices.
• Experience supporting cloud environments across AWS, Azure, and/or GCP.
• Strong analytical, troubleshooting, and communication skills with the ability to work across cross-functional teams.

These will help you stand out:

• Experience with additional APM and observability tools such as New Relic.
• Experience creating enterprise observability strategies and reliability frameworks.
• Knowledge of distributed systems, microservices, and cloud-native architectures.
• Experience with automation, DevOps practices, and Infrastructure as Code (IaC).
• Cloud certifications in AWS, Azure, or Google Cloud Platform.

Important Disclaimers:

**Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.**

**Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future**

Salary and compensation:

The annual salary for this position will be between $132,000 to$152,000 per year depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Applications will be received by October 24th, 2026.

Benefits:

• Medical/Dental/Vision/Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.