Site Reliability Engineer, Infrastructure and Assurance Services - USDS

TikTok; Seattle (WA); On-site; USD 100,000 - 150,000; Full time

Job summary

A leading tech company is seeking a Site Reliability Engineer in Seattle to ensure seamless operation of physical infrastructure. Responsibilities include automation solutions, system monitoring, and collaboration with engineering teams. The ideal candidate has a degree in Computer Science, experience with Linux and networking, and is proficient in programming. Join a company that values curiosity and innovation while working in a vibrant tech environment.

Qualifications

• Bachelor’s degree in Computer Science, related field, or equivalent practical experience.
• Demonstrated experience in software development with one or more programming languages.
• Experience in Linux OS, networking, database concepts, monitoring, and shell scripting.
• Superb analytical, problem-solving, and critical-thinking skills.
• Excellent communicator, team-player, self-starter, and fast learner.

Responsibilities

• Design, develop, and maintain infrastructure automation solutions for global operations.
• Partner with engineering teams to design and deploy scalable systems.
• Proactively monitor system health and manage incidents.
• Perform on-call duties, change management, capacity planning, and disaster recovery.

Skills

Software development experience

Linux OS

Networking

Monitoring

Shell scripting

Analytical skills

Communication

Team player

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science or Engineering (preferred)

Tools

Kubernetes

ElasticSearch

ClickHouse

Message Queue

OpenTSDB

Service Mesh

Python

GoLang

C++

Job description

Site Reliability Engineer, Infrastructure and Assurance Services - USDS

As a member of the Systems and Networking team, you will ensure the seamless operation of TikTok’s U.S. physical infrastructure. Your primary responsibilities include provisioning physical servers, maintaining the U.S. physical network, collaborating with vendors such as OCI and Akamai, and supporting internal platforms that enable daily operations across products, e‑commerce, ads, and monetization.

Responsibilities

• Design, develop, and maintain infrastructure automation solutions for efficient global operations and comprehensive monitoring.
• Partner with engineering teams to design, deploy, operate, and continuously improve scalable systems and services throughout the service lifecycle.
• Proactively monitor system health, conduct performance testing, and manage incidents to maximize uptime and adherence to defined SLAs/SLOs.
• Perform on‑call duties and production operations, including change management, capacity planning, disaster recovery, and process improvements across teams.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in Computer Science, related field, or equivalent practical experience.
• Demonstrated experience in software development with one or more programming languages.
• Experience in Linux OS, networking, database concepts, monitoring, and shell scripting.
• Superb analytical, problem‑solving, and critical‑thinking skills.
• Excellent communicator, team‑player, self‑starter, and fast learner.

Preferred Qualifications:

• Master’s degree in Computer Science, Engineering, or related field.
• Proficiency in Python, GoLang, or C++.
• Expertise in SRE philosophy, AIOps, APM, or disaster recovery.
• Expertise with Kubernetes, ElasticSearch, ClickHouse, Message Queue, OpenTSDB, or Service Mesh.

Legal and Diversity Statements

As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship for any immigration‑related benefits.

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security‑related screening.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. Join us.