Site Reliability Engineer - Video Platform - (Entry Level)- USDS

TikTok; San Jose (CA); On-site; USD 118,657 - 187,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays, 10 paid sick days, 17 days of Paid Personal Time

Job summary

A leading video platform company in San Jose is looking for an Entry Level Site Reliability Engineer to ensure the reliability of their expansive video system. The role involves managing production systems, responding to incidents, and enhancing system capabilities. Ideal candidates will have a Bachelor's degree in Computer Science or a related field, along with programming experience in languages such as C++, Java, or Python. The position offers a competitive salary and includes robust benefits for employees.

Qualifications

• Bachelor’s degree or equivalent experience in software/system engineering.
• Programming experience with one of the specified languages.
• Strong knowledge in networking and operating systems.

Responsibilities

• Ensure overall reliability of the video system, including publishing and distribution.
• Manage production systems and perform lifecycle management.
• Monitor the system and respond to incidents to maintain SLAs.
• Manage capacity of resources for system stability.
• Provide support during high traffic events.

Skills

Programming in C, C++, Java, Python, C# or Go

Networking knowledge

Operating system concepts

Database systems

Container technology

Microservices architecture

Hands-on experience with Linux

Experience with AWS, Google, Azure

Teamwork skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Linux

MySQL

MongoDB

Redis

ELK

Job description

Site Reliability Engineer - Video Platform (Entry Level) - USDS

Team Intro

TikTok video system is a world‑leading video platform that provides multimedia storage, delivery, transcoding services. As part of the USDS, the Video Platform team is responsible for building the next generation video processing platform which provides excellent experiences for billions of users around the world.

Responsibilities

• Responsible for overall reliability of TikTok’s video system, including video publishing and distribution.
• Perform lifecycle management of production systems including change management, service deployment, operations and emergency response.
• Monitor the system and respond to incidents to maintain service level agreement (SLA), review and follow up all production incidents.
• Perform capacity management of compute, storage and network bandwidth resources to ensure system stability and save infrastructure costs.
• Provide strong support during big events to ensure the system is capable of consuming a large volume of Internet traffic.
• Build tools, automations, visualizations and monitors to facilitate the operation and optimization of the global infrastructure.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
• Programming experience with at least one of the following languages: C, C++, Java, Python, C# or Go.

Preferred Qualifications

• Extensive knowledge of networking, operating system, database system and container technology.
• Good understanding of every aspect of microservice architecture, and hands‑on experience in troubleshooting large‑scale distributed systems.
• Hands‑on experience in common open‑source systems such as Linux, MySQL, MongoDB, Redis and ELK.
• Experience in building solutions with AWS, Google, Azure and other cloud services is a plus.
• Passionate, self‑motivated and good teamwork skills.

Job Information

Compensation Description (Annually): The base salary range for this position in the selected city is $118,657 – $187,200 annually. Compensation may vary outside of this range depending on a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

About USDS

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.

Legal Statements

As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship or any immigration‑related benefits.