Site Reliability Engineer, Infrastructure and Assurance Services - USDS

TikTok; Seattle (WA); Hybrid; USD 112,725 - 177,840; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays

10 paid sick days

17 days of paid personal time

Job summary

A leading social media platform is seeking a Site Reliability Engineer to enhance infrastructure operability and automation. The role requires SRE duties, problem-solving, and collaboration across teams. Candidates should have a Bachelor's in Computer Science and experience in software development. Compensation is competitive with comprehensive benefits. This position follows a hybrid work model in Seattle.

Qualifications

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• Demonstrated experience in software development with programming languages.
• Experience with Linux OS, networking, monitoring, and shell scripting.

Responsibilities

• Perform SRE duties including on-call rotations and incident response.
• Maximize system uptime and stability to meet performance SLAs.
• Lead scripting and automation to streamline processes.

Skills

Software development experience

Problem-solving skills

Analytical skills

Communication skills

Team player

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science or related field

Tools

Linux

Kubernetes

Python

Go

C++

ElasticSearch

ClickHouse

OpenTSDB

Job description

Site Reliability Engineer, Infrastructure and Assurance Services - USDS

The Infra SRE‑Infrastructure‑Assurance team extends TikTok infrastructure's operability, observability, visibility, and automation. We aim to provide holistic insights and solutions to TikTok infrastructure with minimal manual interventions, delivering transparency, collaboration, hard work, and innovation across a fast‑growing, hyper‑growth team. Our focus is on long‑term strategies rather than short‑term gains, tackling large‑scale complex issues with fearless curiosity.

Our organization follows a hybrid work schedule that requires employees to work in the office three days a week, or as directed by their manager or department. We regularly review this model and the specific requirements may change.

Responsibilities

• Perform SRE duties and operations on supported services in production, including on‑call rotations, maintenance, change management, monitoring, incident response, capacity planning, and disaster recovery.
• Maximize system uptime, availability and stability to meet functional and performance SLAs.
• Contribute to existing documentation and build effective runbooks, SOPs, SLAs/SLOs.
• Initiate and lead scripting, tooling, and automation to streamline processes and minimize human resource involvement.
• Work cross‑functionally and regionally with SRE, Dev, QA, and PM teams to handle incidents and improve processes.
• Manage and prioritize tasks and projects for high productivity and precise deliveries.

Minimum Qualifications

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• Demonstrated experience in software development with one or more programming languages.
• Experience with Linux operating systems, networking, database concepts, monitoring, and shell scripting.
• Superb analytical ability, problem‑solving, and critical thinking skills.
• Excellent communicator, team player, self‑starter, and fast learner.

Preferred Qualifications

• Master's degree in Computer Science, Engineering, or a related field.
• Proficiency in Python, Go, or C++.
• Expertise in SRE philosophy, AIOps, APM, or disaster recovery.
• Experience with Kubernetes, ElasticSearch, ClickHouse, message queues, OpenTSDB, service mesh.

About USDS

U.S. Data Security (“USDS”) is a subsidiary of TikTok focused on protecting sensitive data and ensuring compliance with security‑first governance. Our work centers on oversight and protection of the TikTok platform and U.S. user data, enabling millions of Americans to engage safely and confidently.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security‑related screening.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.

Job Information

Compensation: The base salary range for this position in the selected city is $112,725 – $177,840 annually. Compensation may vary outside this range depending on a candidate’s qualifications, skills, and experience. Base pay is one part of the total package, which may include discretionary bonuses, incentives, and restricted stock units.

Benefits: Employees have access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, and 10 paid holidays, 10 paid sick days, and 17 days of paid personal time (prorated on hire with increasing accruals by tenure).

Interview tip: Referrals increase your chances of interviewing at TikTok by two times.