Site Reliability Engineer II

Sony Playstation; Aliso Viejo (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading gaming company is looking for a Service Reliability Engineer in Aliso Viejo, California. The role involves owning production systems, ensuring reliability, and driving deployments within a dynamic cloud gaming environment. Candidates should have a minimum of 5 years in software development or Linux systems administration, and strong communication skills are essential. The company promotes diversity and encourages passionate individuals to apply for this position.

Qualifications

• Minimum of 5+ years of experience in Software Development and/or Linux Systems Administration in production environments.
• Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.
• Willingness to participate in an on-call rotation and lead/assist in incident response.

Responsibilities

• Own and maintain production systems, ensure reliability, and drive deployments.
• Participate in incident response and on-call rotation.
• Contribute to reliability practices across the lifecycle.

Skills

Software Development

Linux Systems Administration

Communication Skills

API Gateway Technologies

Service Mesh Technologies

Python

Distributed Data Storage

Container Orchestration

Education

BS in Computer Science or equivalent experience

Tools

Kubernetes

Kong API Gateway

NoSQL

Prometheus

Grafana

Job description

Overview

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) leads in entertainment with PlayStation hardware and services such as PS5, PS4, PS VR, PlayStation Plus, and PlayStation Studios software. SIE fosters an inclusive environment that empowers employees and embraces diversity. We welcome anyone with passion for innovation, technology, and play to explore open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Service Reliability Engineer

Do you want to use transformative technologies to achieve greater scalability and efficiency? Do you want a career that combines engineering skills with a passion for video gaming? Are you fascinated by the technologies behind the Internet and cloud computing? If so, join us!

As part of Sony Computer Entertainment, the Gaming, Developer, and Future Technology group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device—from TVs to consoles to mobile devices and beyond. Our SREs focus on three main areas: ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in decision-making at different levels. We expect SREs to have opinions on the state of our service and provide critical feedback during the operational lifecycle. We are engaged throughout the software development lifecycle to ensure operational readiness and stability.

Responsibilities

• Own and maintain production systems, ensure reliability, and drive deployments with a focus on scalability and stability.
• Participate in incident response and on-call rotation, providing leadership as needed.
• Contribute to the reliability practices across the lifecycle, including upgrades, configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, and performance tuning.

Qualifications

• Minimum of 5+ years of experience in Software Development and/or Linux Systems Administration in production environments.
• Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.
• Willingness to participate in an on-call rotation and lead/assist in incident response.
• BS in Computer Science or equivalent experience.
• Hands-on experience with Kong API Gateway or similar enterprise API gateway technologies, including operation in production (routing/services, plugins, TLS/cert management, authn/authz, performance/latency tuning).
• Experience with Service Mesh technologies such as Istio, Linkerd, or Kuma; understanding traffic management (routing, retries, timeouts, circuit breaking, canary/blue-green).
• Familiarity with mTLS, service-to-service communication, and zero-trust networking.
• Development experience in one or more of the following languages: Python (preferred), Bash, Go, Java, C++, or Rust.
• Experience with distributed data storage and NoSQL at scale (e.g., Ceph, Rook; MongoDB clusters, sharded Redis, Cassandra); data aggregation technologies (ElasticSearch, Kafka); RDBMS (PostgreSQL, MySQL) with high availability; observability and incident management (Prometheus, Grafana, alerting/on-call, post-incident reviews); container orchestration (Kubernetes, Rancher); release engineering; and software performance analysis/load testing.

Note on privacy and equal opportunity

Please refer to our Candidate Privacy Notice for information about how we process personal data. Sony Interactive Entertainment conducts background checks at the offer stage where applicable. We are an Equal Opportunity Employer and value diversity in all its forms. We encourage applicants from all backgrounds to apply, including those with arrest or conviction records. We strive to create an inclusive environment and to empower employees.