Site Reliability Engineer II

Sonyinteractiveentertainmentglobal; California (MO); On-site; USD 145,700 - 218,500; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Matching 401(k)

Paid time off

Wellness program

Employee discounts

Job summary

Sonyinteractiveentertainmentglobal is seeking a Service Reliability Engineer, passionate about gaming and expertise in software development and Linux administration. This role focuses on ensuring production code quality and managing deployments with an emphasis on operational readiness.

Ideal candidates have at least 5 years of relevant experience and excellent communication skills, with opportunities for further professional development and a comprehensive benefits package including medical, dental, and 401(k).

Qualifications

• Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong written and verbal communication skills.
• Willingness to participate in an on-call rotation.

Responsibilities

• Oversee production code quality and deployments.
• Provide feedback during different phases of the operational lifecycle.
• Ensure operational readiness and stability.

Skills

Software Development

Linux Systems Administration

Kong API Gateway

Service Mesh technologies

Traffic management concepts

Python

Education

BS in Computer Science or equivalent experience

Tools

Kubernetes

Prometheus

Grafana

Job description

Service Reliability Engineer

Do you want to use transformative technologies to achieve greater scalability and efficiency? Do you want a career that combines your engineering skills and your passion for video gaming? Are you fascinated by the technologies behind the Internet and cloud computing? If so, join us!

As a part of Sony Computer Entertainment, the Gaming, Developer, and Future Technology group (GDFT) is leading the cloud gaming revolution, putting console‑quality video games on any device, from TVs to consoles to mobile devices and beyond. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self‑directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service, and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring operational readiness and stability.

Requirements

• Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.
• Willingness to participate in an on‑call rotation and lead/assist in incident response.

Skills & Knowledge

• 5+ years of experience in software development and/or Linux systems administration in production environments.
• BS in Computer Science or equivalent experience required.
• Hands‑on experience with Kong API Gateway or similar enterprise API gateway technologies.
  • Operate and troubleshoot the gateway in production: routing/services, plugins, TLS/cert management, authn/authz, and performance/latency tuning.
  • Own lifecycle and reliability practices: upgrades and configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, etc.
• Hands‑on experience with Service Mesh technologies such as Istio, Linkerd or Kuma.
• Strong understanding of traffic management concepts, including routing, retries, timeouts, circuit breaking and traffic shifting (canary, blue/green).
• Familiarity with mTLS, service‑to‑service communication, and zero‑trust networking principles.
• Experience troubleshooting service mesh‑related issues, including latency, connectivity, and policy misconfigurations.
• Development experience in one or more of the following programming languages:
  • Python (preferred)
  • Bash, Go, Java, C++, or Rust.

Additional Experience

• Distributed data storage at scale (Ceph, Rook).
• NoSQL at scale (MongoDB clusters, sharded Redis, Cassandra).
• Data Aggregation technologies (Elasticsearch, Kafka).
• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability.
• Observability and incident management: Prometheus, Grafana, alerting/on‑call workflows, post‑incident review.
• Container orchestration (Kubernetes, Rancher) at scale.
• Release Engineering (Package management and distribution at scale).
• S/W Performance analysis and load testing (QA or SDET experience: a plus).

Base pay range: $145,700 – $218,500 USD.

This role is eligible for Sony Interactive Entertainment’s top‑tier benefits package including medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. It may also be eligible for a bonus package.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.