Site Reliability Engineer II

PlayStation; Aliso Viejo (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

I did my part and supported the Regular Toilet is seeking a Service Reliability Engineer to enhance our cloud gaming offerings, focusing on production ownership and quality of deployment. This role demands a deep understanding of software development and Linux systems administration.

Candidates should have at least 5 years of relevant experience, solid communication skills, and familiarity with tools like Kubernetes and Kong API Gateway. This position is vital for ensuring operational readiness throughout the software development lifecycle.

Qualifications

• Minimum 5+ years in Software Development or Linux Systems Administration.
• Strong written and verbal communication skills.
• Willingness to participate in on-call rotation.

Responsibilities

• Ensure operational readiness and stability during S/W development.
• Provide critical feedback during operational lifecycle.
• Troubleshoot service mesh-related issues.

Skills

Software Development

Linux Systems Administration

Communication Skills

Kong API Gateway

Service Mesh Technologies

Traffic Management Concepts

Python

Education

BS in Computer Science or equivalent experience

Tools

Kubernetes

Docker

ElasticSearch

Job description

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Service Reliability Engineer

Do you want to use transformative technologies to achieve greater scalability and efficiency? Do you want a career that combines your engineering skills and your passion for video gaming? Are you fascinated by the technologies behind the Internet and cloud computing? If so, join us!

As a part of Sony Computer Entertainment, the Gaming, Developer, and Future Technology group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service, and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring operational readiness and stability.

Requirements

• Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.
• Willingness to participate in an on-call rotation and lead/assist in incident response.

Skills & Knowledge

• 5+ years of experience in software development and/or Linux systems administration in production environments.
• BS in Computer Science or equivalent experience required.
• Hands-on experience with Kong API Gateway or similar enterprise API gateway technologies.
  • Operate and troubleshoot the gateway in production: routing/services, plugins, TLS/cert management, authn/authz, and performance/latency tuning.
  • Own lifecycle and reliability practices: upgrades and configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, etc.
• Hands-on experience with Service Mesh technologies such as Istio, Linkerd or Kuma.
• Strong understanding of traffic management concepts, including routing, retries, timeouts, circuit breaking and traffic shifting (canary, blue/green)
• Familiarity with mTLS, service-to-service communication, and zero-trust networking principles.
• Experience troubleshooting service mesh-related issues, including latency, connectivity, and policy misconfigurations.
• Development experience in one or more of the following programming languages:
  • Python (preferred)
  • Bash, Go, Java, C++, or Rust

In addition, experience with:

• Distributed data storage at scale (Ceph, Rook)
• NoSQL at scale (MongoDB clusters, sharded Redis, Cassandra)
• Data Aggregation technologies (ElasticSearch, Kafka)
• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
• Observability and incident management: Prometheus, Grafana, alerting/on-call workflows, post-incident review.
• Container orchestration (Kubernetes, Rancher) at scale
• Release Engineering (Package management and distribution at scale)
• S/W Performance analysis and load testing (QA or SDET experience: a plus)

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.