Site Reliability Engineer

Thrive Market; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Thrive Market is seeking a Site Reliability Engineer to join the Platform Engineering team. You’ll start with cost-optimization work, then grow into SLI/SLO operations and disaster recovery planning, with mentorship as you scale.

In a small team, you’ll gain broad exposure to running and maintaining existing systems, with a view to shaping how the platform performs into 2027 and beyond.

Qualifications

• Hands-on Kubernetes operations with EKS experience.
• Strong AWS experience including IAM setup.
• Experience with Infrastructure as Code (Terraform).
• Experience operating production systems.
• Familiarity with Python as a growth area.

Responsibilities

• Own remaining cost optimization work.
• Monitor SLI/SLO alerts and investigate anomalies.
• Tune alert thresholds and suppress overnight alerts.
• Operate and maintain Kubernetes/EKS daily.
• Support infrastructure as code via Terraform.
• Contribute to disaster recovery planning.
• Collaborate with product teams for cost-effective AI workloads.

Skills

Kubernetes operations

AWS fundamentals

Python familiarity

Tools

Terraform

Job description

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

This Site Reliability Engineer role sits within our Platform Engineering team, as the team shifts from building new systems to running and maintaining what has already been built. You will start by picking up the active backlog of cost optimization work, then grow into SLI/SLO operations and eventually disaster recovery planning, with staff engineers mentoring you along the way. Because the team is small, you will get broad exposure across the full SRE scope rather than a narrow specialization, and the work you take on will shape how the platform runs well into 2027 and beyond. Success in the first year looks like moving from completing well-defined tickets to independently scoping and defining your own work, building the kind of foundation that has helped other engineers on this team grow into major contributors.

If you’ve read books like The Google SRE Handbook, The Phoenix Project, Accelerate, The DevOps Handbook, etc., this is the right place for you!

RESPONSIBILITIES

• Take ownership of the remaining cost optimization work that follows the team’s major cost-reduction efforts
• Monitor and respond to SLI/SLO alerts, such as Android/iOS purchase rate indicators, investigating anomalies as they come up
• Tune alert thresholds and windows, including suppressing low-traffic overnight alerts between 12 AM and 6 AM.
• Operate and maintain the team's existing Kubernetes and EKS infrastructure day to day.
• Support infrastructure as code work using Terraform.
• Contribute to disaster recovery planning and implementation as it comes onto the roadmap.
• Partner with product engineering teams to help them use AWS Bedrock and AWS Marketplace cost-effectively for AI workloads.
• Grow from completing tickets others define, to creating and closing your own, to eventually scoping work that other team members carry out.

QUALIFICATIONS

• Hands-on, day-to-day Kubernetes operations experience, with EKS experience preferred
• Solid working foundation in AWS, including IAM setup; general AWS certifications are a plus
• Working experience with Terraform or other infrastructure as code tooling
• Experience operating production systems rather than architecting them from scratc
• Exposure to or familiarity with Python as a growth area
• Familiari