Site Reliability Engineer

Thrive Market; Los Angeles (CA); On-site; USD 145,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Equity

401k plan

Flexible PTO

ClassPass membership

Office Playa Vista

Employee discount

Mental health support

Job summary

Thrive Market, a mission-driven online marketplace, is seeking an experienced Site Reliability Engineer to join its Platform Engineering team in Los Angeles. You will start by tackling cost-optimization backlogs, then expand into SLI/SLO operations and disaster recovery planning with guidance from staff engineers.

As part of a small team, you’ll gain broad exposure across the full SRE scope and help shape platform reliability well into 2027.

Qualifications

• Hands-on Kubernetes operations experience; EKS preferred.
• Strong AWS foundation including IAM setup; certifications a plus.
• Experience with Terraform or similar infrastructure as code tools.
• Experience operating production systems, not just building them.
• Exposure to Python as growth area.
• Familiarity with SRE fundamentals: error budgets, SLIs/SLOs.
• Exposure to FinOps or cloud cost management.
• Ability to learn new tools and processes independently.
• Willingness to mentor others and work in a collaborative environment.

Responsibilities

• Take ownership of remaining cost optimization work.
• Monitor and respond to SLI/SLO alerts; investigate anomalies.
• Tune alert thresholds and windows; suppress overnight alerts.
• Operate and maintain Kubernetes/EKS infrastructure daily.
• Support infrastructure as code work with Terraform.
• Contribute to disaster recovery planning and implementation.
• Collaborate with product engineering to optimize AI workloads on AWS Bedrock and Marketplace.
• Grow from ticket-based work to independently scoping and leading initiatives.

Skills

Kubernetes operations

AWS

Terraform

Python

SLIs/SLOs

FinOps

Mentorship

Cost optimization

Tools

Kubernetes (EKS)

AWS

Job description

About Thrive Market

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

The Role

This Site Reliability Engineer role sits within our Platform Engineering team, as the team shifts from building new systems to running and maintaining what has already been built. You will start by picking up the active backlog of cost optimization work, then grow into SLI/SLO operations and eventually disaster recovery planning, with staff engineers mentoring you along the way. Because the team is small, you will get broad exposure across the full SRE scope rather than a narrow specialization, and the work you take on will shape how the platform runs well into 2027 and beyond. Success in the first year looks like moving from completing well-defined tickets to independently scoping and defining your own work, building the kind of foundation that has helped other engineers on this team grow into major contributors.

If you’ve read books like The Google SRE Handbook, The Phoenix Project, Accelerate, The DevOps Handbook, etc., this is the right place for you!

Responsibilities

• Take ownership of the remaining cost optimization work that follows the team’s major cost-reduction efforts
• Monitor and respond to SLI/SLO alerts, such as Android/iOS purchase rate indicators, investigating anomalies as they come up
• Tune alert thresholds and windows, including suppressing low-traffic overnight alerts between 12 AM and 6 AM.
• Operate and maintain the team's existing Kubernetes and EKS infrastructure day to day.
• Support infrastructure as code work using Terraform.
• Contribute to disaster recovery planning and implementation as it comes onto the roadmap.
• Partner with product engineering teams to help them use AWS Bedrock and AWS Marketplace cost-effectively for AI workloads.
• Grow from completing tickets others define, to creating and closing your own, to eventually scoping work that other team members carry out.

Qualifications

• Hands-on, day-to-day Kubernetes operations experience, with EKS experience preferred
• Solid working foundation in AWS, including IAM setup; general AWS certifications are a plus
• Working experience with Terraform or other infrastructure as code tooling
• Experience operating production systems rather than architecting them from scratc
• Exposure to or familiarity with Python as a growth area
• Familiarity with SRE fundamentals such as error budgets and SLIs/SLOs, or willingness to build this knowledge
• Exposure to FinOps or cloud cost management concepts as a growth area
• Demonstrated tenacity and ability to learn new tools and processes independently
• Openness to mentorship and a collaborative, dialogue-driven learning style rather than needing step-by-step instruction

Belong To a Better Company

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Observed Holidays
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful office in Playa Vista
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

JOB INFORMATION

• Compensation Description - The base salary range for this position is $145,000 - $170,000/Per Year.
• Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
• Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
• This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.

Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.

We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer.

If you need assistance or accommodation due to a disability, please email us at [e-mail] and we’ll be happy to assist you.