Site Reliability Engineer

Linestech Solutions; United States; Remote; USD 4,400 - 8,900; Full time

Benefits offered by this job

Mentorship program

Certification funding

Conference time

On-call rotation

Remote work

Job summary

Linestech Solutions seeks a Senior Site Reliability Engineer to improve production platform reliability and performance. You will lead incident responses, instrument observability, and drive automation while collaborating with clients and product teams.

You will define SLOs with customers, respond to outages, and ensure blameless post-incident reviews. The role emphasizes reducing toil and safe, scalable releases through automation.

Qualifications

• Hands-on experience operating production systems and participating in on-call support.
• Experience with Prometheus, Grafana or a comparable observability stack.
• Kubernetes experience and familiarity with at least one major cloud provider.
• Clear, composed communication during outages.

Responsibilities

• Define service-level objectives with clients and build monitoring and alerts to track them.
• Coordinate incident response and produce blameless post-incident reviews.
• Follow corrective actions through to completion after incidents.
• Automate recurring operational work to reduce toil.
• Work with product teams on capacity planning, performance and safer releases.

Skills

On-call support

Incident response

Capacity planning

Clear communication during outages

Tools

Prometheus

Grafana

Kubernetes

Major cloud provider

Job description

Role overview

Improve the availability and performance of production platforms, while using incidents as opportunities to prevent repeat problems. The role combines reliability measurement, observability, incident response and automation, in close collaboration with clients and product teams.

Responsibilities

• Define service-level objectives with clients and build monitoring and alerts to track them.
• Coordinate incident response and produce blameless post-incident reviews.
• Follow corrective actions through to completion after incidents.
• Automate recurring operational work to reduce toil.
• Work with product teams on capacity planning, performance and safer releases.

Requirements

• Hands‑on experience operating production systems and participating in their on-call support.
• Experience with Prometheus, Grafana or a comparable observability stack.
• Kubernetes experience and familiarity with at least one major cloud provider.
• Clear, composed communication during outages.

Benefits and work setup

• Senior engineers provide code and operational reviews, along with mentorship.
• Certification funding and paid time for conferences.
• Shared, planned and paid on-call rotation.
• Remote work from Lagos, elsewhere in Nigeria or further afield, with core hours overlapping client schedules.