Site Reliability Engineer

Unkey; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Fully remote

Job summary

Unkey is seeking a seasoned Platform Engineer to operate and improve the compute and networking platform supporting production services. You will help engineering teams ship changes safely, maintain service reliability, and respond to incidents in a largely remote setting.

The role blends Kubernetes operations, infrastructure planning, security, observability, and contributions to product development within a small team.

Qualifications

• 5+ years operating production Kubernetes on AWS EKS.
• Experience with on-call work, incident management, and incident response.
• Ability to support production changes, capacity planning, and cluster lifecycle work.
• Availability to work Americas time zone hours.

Responsibilities

• Triage alerts, respond to incidents, and contribute to post-incident follow-up.
• Plan and carry out Kubernetes cluster migrations and upgrades.
• Help product engineers assess capacity needs and plan safe rollouts.
• Improve the reliability, security, and operation of production infrastructure.
• Participate in a follow-the-sun on-call rotation.
• Contribute to product development as part of a small engineering team.

Skills

Kubernetes operations

AWS EKS

Incident management

On-call experience

Capacity planning

Production systems

Tools

Prometheus

Grafana

Terraform

OpenTofu

CloudWatch

Job description

Role overview

Operate and improve the compute and networking platform that supports production services. You will help engineering teams ship changes safely, maintain service reliability, and respond to incidents. The role combines Kubernetes operations, infrastructure planning, security, observability, and contributions to product development.

Responsibilities

• Triage alerts, respond to incidents, and contribute to post-incident follow-up.
• Plan and carry out Kubernetes cluster migrations and upgrades.
• Help product engineers assess capacity needs and plan safe, secure rollouts.
• Improve the reliability, security, and operation of production infrastructure.
• Participate in a follow-the-sun on-call rotation.
• Contribute to product development as part of a small engineering team.

Requirements

• At least 5 years operating production Kubernetes on AWS EKS.
• Experience with on-call work, incident management, and incident response.
• Ability to support production changes, capacity planning, and cluster lifecycle work.
• Availability to work Americas time zone hours.

Nice to have

• Experience with AWS, Kubernetes tooling, and infrastructure as code such as Terraform or OpenTofu.
• Familiarity with networking, security monitoring, and observability tools.
• Go, Protocol Buffers, shell scripting, or experience with tools such as Prometheus and Grafana.

Benefits and work setup

• Fully remote; candidates can be based anywhere, provided they can work Americas hours.
• Mostly asynchronous team with a follow-the-sun on-call rotation.