Site Reliability Engineer

Chatoly Assistant; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Chatoly Assistant is seeking an experienced SRE/DevOps engineer to keep our customer-facing platform resilient on storefronts and revenue-sensitive pages. You will own production operations, deployment automation, monitoring, incident response, and security hardening for Linux-based infrastructure.

You will build reliable CI/CD pipelines, define meaningful availability targets, lead incident response, and ensure backups and recovery procedures are tested and effective.

Qualifications

• At least four years in SRE, DevOps, or infrastructure engineering.
• Strong Linux fundamentals and confidence operating production servers directly.
• Experience designing or maintaining CI/CD pipelines and infrastructure as code.
• Practical monitoring and observability experience, including actionable alerting.
• Calm decision-making during incidents and clear written and verbal communication.

Responsibilities

• Operate deployment, monitoring, and alerting across production infrastructure, including VPS-based services and web process management.
• Build CI/CD workflows that make routine releases dependable and rollbacks straightforward.
• Define and measure meaningful availability and latency objectives tied to real user experience.
• Lead incident response, communicate clearly during active disruptions, and produce postmortems that result in concrete fixes.
• Strengthen TLS configuration, secrets handling, backup processes, and restore procedures.
• Verify that backups and recovery plans work in practice rather than only existing as documentation.

Skills

SRE experience

Linux fundamentals

CI/CD pipelines

Observability

Incident response

Clear communication

Job description

Role overview

Help keep a customer-facing platform available, responsive, and recoverable when it operates directly on storefronts and other revenue-sensitive pages. The role spans production operations, deployment automation, monitoring, incident response, reliability targets, and practical security hardening, with hands-on responsibility for Linux-based infrastructure.

Responsibilities

• Operate deployment, monitoring, and alerting across production infrastructure, including VPS-based services and web process management.
• Build CI/CD workflows that make routine releases dependable and rollbacks straightforward.
• Define and measure meaningful availability and latency objectives tied to real user experience.
• Lead incident response, communicate clearly during active disruptions, and produce postmortems that result in concrete fixes.
• Strengthen TLS configuration, secrets handling, backup processes, and restore procedures.
• Verify that backups and recovery plans work in practice rather than only existing as documentation.

Requirements

• At least four years in SRE, DevOps, or infrastructure engineering.
• Strong Linux fundamentals and confidence operating production servers directly.
• Experience designing or maintaining CI/CD pipelines and infrastructure as code.
• Practical monitoring and observability experience, including actionable alerting.
• Calm decision-making during incidents and clear written and verbal communication.

Nice to have

• Experience moving from VPS hosting to managed or containerized infrastructure.
• Work optimizing infrastructure or model-inference costs.
• Experience with security hardening or preparation for compliance requirements.