Site Reliability Engineer

gradle; EE. UU.; A distancia; USD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity grants

Annual company gathering

Remote work

Descripción de la vacante

gradle is seeking an experienced Senior Site Reliability Engineer to establish and operate a new reliability function for customer-facing services. You will own production operations, automation, observability, incidents, and resiliency across the platform with on-call responsibilities.

The role emphasizes automation, incident management, and collaboration with platform and engineering teams to bake reliability into software delivery.

Formación

• Five+ years in site reliability, DevOps, or similar roles operating production services at scale.
• Strong production experience with Kubernetes and cloud infra (AWS EKS, RDS, S3, EC2).
• Proficiency with observability and IaC tools (Prometheus, Grafana, Terraform).
• Experience with incident management and SLOs/SLAs.
• Scripting in Python or Bash; able to participate in 24/7 on-call rotations.
• Excellent written and spoken English communication.

Responsabilidades

• Operate and maintain hosted service instances and supporting systems.
• Participate in on-call rotation and troubleshoot incidents across app and infra layers.
• Automate deployments, upgrades, monitoring, self-healing, and recovery processes.
• Build and maintain logging, metrics, tracing, and alerting for managed services.
• Lead incident reviews and implement actions to improve reliability.
• Own backup, disaster recovery, and business continuity work; optimize performance and cost.
• Collaborate with engineering to embed reliability in design and operations.

Conocimientos

Kubernetes

AWS cloud services

Observability tooling

Terraform

Incident management

Python or Bash

English communication

Herramientas

Prometheus

Grafana

Descripción del empleo

Role overview

Help establish a new site reliability function responsible for the availability, performance, and resilience of customer-facing software services and their supporting infrastructure. The work covers production operations, automation, observability, incident response, and close collaboration with platform and engineering teams to build reliability into software delivery.

Responsibilities

• Operate and maintain hosted service instances and supporting systems, including artifact registries.
• Take part in an on-call rotation, troubleshoot incidents across application and infrastructure layers, and communicate with customers during disruptions or maintenance.
• Automate deployments, upgrades, monitoring, self-healing, and recovery processes.
• Build and maintain logging, metrics, tracing, and alerting for managed services.
• Lead incident reviews and follow through on actions that improve reliability.
• Own backup, disaster recovery, and business continuity work while optimizing performance, resource use, and cost.
• Partner with engineering teams to incorporate reliability into feature design and evolve service operations as they grow.

Requirements

• At least five years in site reliability, DevOps, or a similar role operating production services at scale.
• Strong experience running Kubernetes in production and expertise with cloud infrastructure, preferably AWS services such as EKS, RDS, S3, and EC2.
• Proficiency with observability tools such as Prometheus and Grafana, and infrastructure-as-code tools such as Terraform.
• Demonstrated incident management experience and knowledge of reliability practices including SLAs and SLOs.
• Scripting ability in Python or Bash and experience participating in 24/7 on-call rotations.
• Strong written and spoken English communication skills.

Nice to have

• Experience running SaaS platforms at scale or establishing reliability practices in a growing team.
• Familiarity with the relevant software delivery platform, JVM languages such as Java or Kotlin, disaster recovery planning, or customer-facing incident updates.

Benefits and work setup

• Remote work from Pacific or Mountain time zones, with periodic in-person team meetings and an annual company gathering.
• The source lists a US salary range of $180,000–$240,000 and equity grants.