Site Reliability Engineer

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Job summary

Life in Pittsburgh is seeking a Site Reliability Engineer to apply software engineering principles to IT operations, ensuring fast, reliable, and scalable cloud systems from Pittsburgh, PA.

You will respond to incidents, automate deployments, and monitor system health using metrics, logs, and traces, while defining SLOs/SLAs and collaborating with developers and operations.

Qualifications

• Incident response and troubleshooting for production systems.
• Automation of manual operations, maintenance and deployments using code.
• Monitoring health with metrics, logs and traces; define SLOs/SLIs/SLAs.
• Collaboration between development and operations for safe production releases.

Responsibilities

• Handle production alerts, investigate root causes, resolve outages, and lead post-incident reviews.
• Write code to automate operational tasks and deployment processes.
• Track latency, traffic, errors and saturation to maintain reliable services.
• Plan capacity based on traffic patterns and forecast infrastructure needs.
• Bridge Dev & Ops to ensure safe feature releases into production.

Skills

Incident response

Troubleshooting

Automation scripting

Monitoring & observability

Education

Bachelor's degree in Computer Science or related field

Tools

Python

Java

Ruby

AWS

Job description

Position: Site Reliability Engineer
Location: Pittsburgh, PA Duration: 6+ Months contract

Job Description

A Site Reliability Engineer (SRE) applies software engineering principles to IT operations and infrastructure to keep large-scale websites| applications| and cloud systems fast| reliable| and scalable.

Core Responsibilities Incident Response & Troubleshooting: Handle production alerts| investigate root causes| resolve outages| and lead post-incident reviews to prevent future failures.

Automation & Toil Reduction: Write code and scripts (using languages like Python| Java| or Ruby) to automate manual operations| routine maintenance| and system deployments.

Monitoring & Observability: Track system health using metrics| logs| and traces to measure latency | traffic | errors | and saturation via the AWS SRE Guide.

Reliability Standards: Define and manage Service-Level Objectives (SLOs)| Service-Level Indicators (SLIs)| Service-Level Agreements (SLAs)| and error budgets to balance speed with stability.

Capacity Planning: Analyze user traffic and usage patterns to forecast future hardware and infrastructure demands.

Bridges Dev & Ops: Work between software developers and traditional operations teams to ensure new features can run safely in production

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required