Site Reliability Engineer

Quantum Technologies. LLC; Pittsburgh (Allegheny County); On-site; USD 120,000 - 170,000; Full time

Job summary

Quantum Technologies LLC is seeking a Site Reliability Engineer to apply software engineering to operations, ensuring fast, reliable, and scalable cloud systems in production.

You will own incident response, automation, monitoring, capacity planning, and collaboration between Dev and Ops to safely push features to production.

Qualifications

• Experience writing code to automate operations and deployments (Python/Java/Ruby).
• Familiarity with incident response and post-incident reviews.
• Strong monitoring/observability skills (metrics, logs, traces).
• Ability to define SLOs, SLIs, and SLAs with error budgets.

Responsibilities

• Handle production alerts and troubleshoot outages; investigate root causes.
• Lead post-incident reviews to prevent recurrence.
• Automate manual operations and deployments with code.
• Monitor system health using metrics, logs and traces.
• Define and manage SLOs/SLIs/SLAs and error budgets.

Skills

Python

Java

Ruby

Incident response

Automation

Monitoring

Tools

AWS

Job description

A Site Reliability Engineer (SRE) applies software engineering principles to IT operations and infrastructure to keep large-scale websites| applications| and cloud systems fast| reliable| and scalable.

Core Responsibilities Incident Response & Troubleshooting: Handle production alerts| investigate root causes| resolve outages| and lead post-incident reviews to prevent future failures.

Automation & Toil Reduction: Write code and scripts (using languages like Python| Java| or Ruby) to automate manual operations| routine maintenance| and system deployments.

Monitoring & Observability : Track system health using metrics| logs| and traces to measure latency| traffic| errors| and saturation via the AWS SRE Guide.

Reliability Standards: Define and manage Service-Level Objectives (SLOs)| Service-Level Indicators (SLIs)| Service-Level Agreements (SLAs)| and error budgets to balance speed with stability.

Capacity Planning: Analyze user traffic and usage patterns to forecast future hardware and infrastructure demands.

Bridges Dev & Ops: Work between software developers and traditional operations teams to ensure new features can run safely in production

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.