Site Reliability Engineer

Robotic Process Automation LLC; Pittsburgh (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Job summary

Robotic Technologies Automation is seeking a Site Reliability Engineer (SRE) to apply software engineering principles to IT operations and cloud infrastructure in Pittsburgh. You will build reliable systems and automate operations at scale, collaborating with Dev and Ops teams to keep our websites and services fast and resilient.

The role emphasizes incident response, automation, monitoring, capacity planning, and adherence to reliability standards such as SLOs and SLIs.

Qualifications

• Experience in site reliability engineering and large-scale systems.
• Proficiency in programming/scripting for ops automation (Python, Java, Ruby).
• Familiarity with incident response, root-cause analysis, and post-incident reviews.
• Ability to define and manage SLOs/SLIs/SLAs and error budgets.
• Capacity planning and collaboration between development and operations.

Responsibilities

• Handle production alerts, investigate root causes, resolve outages, and lead post-incident reviews to prevent future failures.
• Write code and scripts to automate manual operations, routine maintenance, and system deployments.
• Track system health using metrics, logs, and traces to measure latency, traffic, errors, and saturation.
• Define and manage SLOs, SLIs, SLAs, and error budgets to balance speed with stability.
• Analyze user traffic and usage patterns to forecast future hardware and infrastructure demands.

Skills

Python

Java

Ruby

Job description

A Site Reliability Engineer (SRE) applies software engineering principles to IT operations and infrastructure to keep large-scale websites| applications| and cloud systems fast| reliable| and scalable.

Core Responsibilities Incident Response & Troubleshooting: Handle production alerts| investigate root causes| resolve outages| and lead post-incident reviews to prevent future failures.

Automation & Toil Reduction: Write code and scripts (using languages like Python| Java| or Ruby) to automate manual operations| routine maintenance| and system deployments.

Monitoring & Observability : Track system health using metrics| logs| and traces to measure latency| traffic| errors| and saturation via the AWS SRE Guide.

Reliability Standards: Define and manage Service-Level Objectives (SLOs)| Service-Level Indicators (SLIs)| Service-Level Agreements (SLAs)| and error budgets to balance speed with stability.

Capacity Planning: Analyze user traffic and usage patterns to forecast future hardware and infrastructure demands.

Bridges Dev & Ops: Work between software developers and traditional operations teams to ensure new features can run safely in production

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.