Site Reliability Engineer

Apex Systems; Dearborn (MI); Hybrid; USD 110,000 - 165,000; Full time

Job summary

Everforth Apex Systems is seeking a Site Reliability Engineer (SRE) to join the GDI&A SRE team. The role focuses on observability, monitoring, and automation across GCP-based data platforms.

The SRE will ensure availability, reliability, and performance of cloud infrastructure while collaborating with engineering on on-call improvements, incident reviews, and capacity planning. Hybrid work arrangement applies.

Qualifications

• 4+ years of IT experience required.
• 3+ years in software development, platform engineering, cloud engineering, or SRE.
• Hands-on experience with Google Cloud Platform (GCP).
• Experience with monitoring/observability tools (Dynatrace, Datadog, New Relic).
• Experience with BigQuery and cloud data platform operations.
• Familiarity with ITSM tools, including ServiceNow for incident, problem, and change management.
• Experience with at least one programming language or automation framework.

Responsibilities

• Collaborate to design automation solutions that reduce manual ops.
• Monitor production environments and troubleshoot issues.
• Develop tooling for access monitoring, logging, and reliability across distributed systems.
• Improve on-call processes, incident response, and post-incident reviews.
• Perform capacity planning to support evolving platform demands.
• Configure and maintain health-check systems for stability.
• Drive performance and reliability improvements via data analysis.
• Maintain architecture diagrams, runbooks, and docs.
• Support BigQuery workloads and CI/CD pipeline reliability.

Skills

GCP expertise

Observability tooling

Automation

Distributed systems

Problem-solving

Education

Bachelor's degree in CS/IT/Engineering

Tools

Dynatrace

Datadog

New Relic

BigQuery

ServiceNow

Job description

Job description

Job #3049714

Role: Site Reliability Engineer

Location: Hybrid - 4 days/week onsite

Duration: Long-Term Contract

We are seeking a Site Reliability Engineer (SRE) to join the GDI&A SRE team, focused on observability, monitoring, and technical consulting across GCP-based data platforms. This role is responsible for ensuring the availability, reliability, performance, and scalability of cloud infrastructure and services through automation, proactive monitoring, and continuous improvement initiatives.

Key Responsibilities

• Collaborate with infrastructure and engineering teams to design and implement automation solutions that eliminate manual operational activities.
• Monitor and manage production environments, proactively identifying, troubleshooting, and resolving system issues.
• Develop and maintain tooling for system access monitoring, session recording, logging, and reliability management across distributed environments.
• Partner with engineering teams to improve on-call processes, incident response, root cause analysis, and post-incident reviews.
• Perform capacity planning and resource optimization to support evolving platform demands and traffic patterns.
• Configure and maintain monitoring, alerting, and health-check systems to ensure platform stability and availability.
• Drive continuous improvements in system performance, reliability, security, and operational efficiency through data-driven analysis.
• Create and maintain technical documentation, architecture diagrams, operational runbooks, and knowledge-sharing materials.
• Support BigQuery workloads, GCP infrastructure services, and CI/CD pipeline reliability initiatives.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 4+ years of overall IT experience.
• 3+ years of software development, platform engineering, cloud engineering, or SRE experience.
• Hands-on experience with Google Cloud Platform (GCP).
• Experience supporting cloud-based production environments and distributed systems.
• Proficiency with monitoring and observability platforms such as Dynatrace, Datadog, New Relic, or similar tools.
• Experience with BigQuery and cloud data platform operations.
• Familiarity with IT Service Management (ITSM) tools, including ServiceNow for incident, problem, and change management.
• Experience with at least one programming language or automation framework.

Preferred Qualifications

• Experience with GCP Cloud Run and related cloud-native services.
• Python development and automation experience.
• Strong troubleshooting and problem-solving skills.
• Experience defining, measuring, and reporting Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Familiarity with AI-powered tools and platforms, including Copilot, LLMs, agents, and automation solutions.

Benefits

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Equal Opportunity and Diversity Statement

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.