Site Reliability Engineer

Dev; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Always-on learning and development

Collaborative work environment

Job summary

A leading fintech company is seeking an experienced technical support specialist in Boston, MA. You will troubleshoot production system issues and provide automation support for financial applications. The role requires at least 5 years of experience in Java and database management, as well as familiarity with Linux and scripting languages. This position starts remotely but will eventually require commuting to the office for collaboration. Competitive salary and opportunities for professional growth are offered.

Qualifications

• Minimum of 5 years experience supporting applications in Java.
• Experience with SQL and preferred DB2 or Oracle databases.
• User level experience with Linux/UNIX.
• Experience with common scripting languages like shell, perl, or python.

Responsibilities

• Troubleshoot and investigate production system issues.
• Provide operational automation support for VAP.
• Work as part of a team to resolve production tasks.
• Identify areas of improvement and suggest efficient working methods.

Skills

Object-oriented programming (Java)

SQL and relational database design

Linux/UNIX operating system

Scripting languages (shell, perl, python)

SDLC

Proactive problem-solving

Education

Bachelor of Computer Engineering

Job description

Jobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS

Job Description

Position Type: Full time

Type Of Hire: Experienced (relevant combo of work and education)

Education Desired: Bachelor of Computer Engineering

Travel Percentage: 0%

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role: You will be troubleshooting and investigating production (which runs 24 x 7) system issues where stability, reputation management and security are critical to the business’ ongoing success. This position is initially remote (work-from-home), however we expect to open an office at some point in the Greater Boston area. Therefore, you should be able to commute to the Greater Boston area so that we can have in-person collaboration when an office is open. You will be involved in coordination and implementation of essential production application maintenance tasks and proactively identify improvements and enhancements to working practices. You will interact with engineering groups to assist in design changes to software and/or equipment.

What you will be doing:

• You will be responsible for providing operational automation support for the eCommerce Value-Added Payments Platform (VAP)
• You will play an active role in team initiatives and be accountable for the work committed to
• You will work as part of a team to seek resolution of production tasks
• You will identify areas of improvements and suggest more efficient ways of working
• You will be working alongside the business stakeholders and helping to build a positive profile of the team that fully supports the Worldpay values
• You will provide development solutions to introduce application enhancements
• You will assist with maintenance tasks to ensure our platform remains secure and compliant

What you will need:

• A minimum of 5 years of experience supporting applications which are written in an object-oriented language (preferably Java) and utilize a relational database
• Experience with SQL and relational database design - preferably DB2 or Oracle
• User level experience with the Linux/UNIX operating system
• Experience with scripting languages such as shell, perl, python, etc.
• A mindset/desire to improve application systems reliability and automate manual support tasks, to facilitate continuous improvement and innovation
• A flexible approach is necessary for the role as determined by production issues
• A proactive approach to all areas of work
• Experience in SDLC
• Experience working on development tasks providing technical solutions to overcome problems
• Track record in delivering work to schedule and specification

Added bonus if you have:

• Eagar to learn and improve skillset
• Experience with Apache/Tomcat web services
• ITIL Service Management processes
• Experience in Sprint (Agile) planning activities
• Automation experience
• Knowledge of the financial services industry
• Understanding and awareness of PCI DSS compliance

What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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