Site Quality Operations Leader

Jobtailor; Ontario (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a distribution supervisor to lead a high‑volume operations team in a fast-paced environment. You will champion a customer‑first culture, supervise daily tasks to hit productivity targets, and ensure safety and compliance across the area.

You will identify performance gaps, implement practical solutions, and coach both regular and flexible staff through feedback, reviews, and training, partnering with management and HR to drive continuous improvement.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or a related field, or equivalent experience.

Responsibilities

• Champion QVC’s customer‑first culture by leading with enthusiasm, modeling company values, and fostering a positive, motivating work environment.
• Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
• Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
• Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem‑solving and team involvement.
• Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
• Support departmental success through cross‑functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long‑term goals and continuous improvement initiatives.

Skills

Leadership

Problem-solving

Decision-making

Education

Bachelor’s degree or equivalent

Job description

Jobtailor is seeking a distribution supervisor to lead a high‑volume operations team in a fast-paced environment. You will champion a customer‑first culture, supervise daily tasks to hit productivity targets, and ensure safety and compliance across the area.

You will identify performance gaps, implement practical solutions, and coach both regular and flexible staff through feedback, reviews, and training, partnering with management and HR to drive continuous improvement.