Site Operations Leader: Training, Quality & P&L

SGS Consulting; Lorida (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

SGS Consulting is seeking a Site Manager/Operations professional in Florida to oversee daily operations, supervise staff, and ensure payroll accuracy. You will manage P&L responsibilities, drive Service Excellence, and coordinate with sales for pricing and orders while maintaining timeliness and quality.

The role emphasizes leadership, training, and efficient workflow, with a focus on meeting deadlines and achieving audit compliance within Managed Services.

Qualifications

• Requires experience in delivering classroom and/or informal training sessions.
• Requires experience in operation of the most advanced machines, performing complex jobs.
• Requires experience in setting goals by defining and prioritizing specific, realistic objectives.
• Good organizational skills.
• Ability to effectively set goals, lead and train employees.
• Good technical skills and ability to use complex machinery.
• Ability to remain updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.

Responsibilities

• If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus environment site.
• Responsible for effective implementation and management of Service Excellence.
• Functions as a document specialist or other operations worker.
• Handles formal contact with the customer on a daily basis in Managed Services (MS).
• Provides training on workflow and machine operations when necessary.
• Ensures payroll accuracy by overseeing and correcting all time clock punches.
• Achieves shift profitability in cost of goods by effectively supervising the shift in the use of company materials and supplies.
• Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
• Meets quality and deadline standards by the effective use of job scheduling practices.
• Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.
• Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
• Ensures all direct reports execute objectives using a developmental plan/ninety (90) day plan and regular performance reviews, posting productivity, quality and deadline results.
• Maintains positive internal working relationships with all department employees by communicating in a professional manner.
• Completes site reports and other paperwork on time and accurately.
• Completes month-end management report in the absence of Site Manager.
• Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statements.
• Responsible for managing P&L.

Skills

Training delivery

Machinery operation

Goal setting

Organizational skills

Leadership & training

Technical literacy

Continuous learning

Education

High school or GED

Job description

SGS Consulting is seeking a Site Manager/Operations professional in Florida to oversee daily operations, supervise staff, and ensure payroll accuracy. You will manage P&L responsibilities, drive Service Excellence, and coordinate with sales for pricing and orders while maintaining timeliness and quality.

The role emphasizes leadership, training, and efficient workflow, with a focus on meeting deadlines and achieving audit compliance within Managed Services.