Site Operations Leader: Service, Growth & Profit

Champion Xpress Carwash; Belen (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

Champion Xpress Carwash is seeking a Site Leader to manage daily operations, drive sales and profitability, and uphold brand standards. You will lead staff, ensure exceptional customer service, and maintain safety, cleanliness, and efficiency across the tunnel, lot, lobby, and restrooms.

The role requires strong leadership, operational discipline, and a commitment to company values, policies, and culture. Expect a hands-on, outdoor work environment with weekly coaching and performance reviews.

Qualifications

• Excellent organizational and time management skills.
• Related management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Provide excellent customer service at all times to ensure guest satisfaction.
• Lead overall site operations, production, labor, and profitability.
• Hire, promote and terminate staff as needed.
• Conduct weekly coaching and performance reviews.
• Ensure site safety, cleanliness, and brand standards.
• Manage scheduling, labor, and supplies to meet demand.
• Drive sales, memberships, and loyalty programs.

Skills

Organizational skills

Time management

Verbal communication

Written communication

People management

Education

High school diploma or equivalent

Job description

Champion Xpress Carwash is seeking a Site Leader to manage daily operations, drive sales and profitability, and uphold brand standards. You will lead staff, ensure exceptional customer service, and maintain safety, cleanliness, and efficiency across the tunnel, lot, lobby, and restrooms.

The role requires strong leadership, operational discipline, and a commitment to company values, policies, and culture. Expect a hands-on, outdoor work environment with weekly coaching and performance reviews.