Site Operations Manager

Champion Xpress Car Wash; Durango (CO); On-site; USD 57,000 - 65,000; Full time

Job summary

Champion Xpress Car Wash in Durango, CO seeks a full-time Site Manager to lead daily operations, drive safety, and ensure guest satisfaction. You will oversee staff, manage labor and expenses, and promote memberships while maintaining Brand Standards.

The role requires strong communication, organizational skills, and a track record in leadership. Outdoor site duties and weekend work are expected; excellent customer service is essential.

Qualifications

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Responsibilities

• Provide excellent customer service at all times to ensure guest satisfaction.
• Lead the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms).
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Manage labor, expenses, chemical/supply utilization.
• Ensure the location is staffed for business every day.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment/Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.
• Hiring/Promoting/Termination

Skills

Organizational skills

Time management

Verbal communication

Written communication

Leadership experience

Education

High school diploma or equivalent

Job description

Champion Xpress Car Wash in Durango, CO seeks a full-time Site Manager to lead daily operations, drive safety, and ensure guest satisfaction. You will oversee staff, manage labor and expenses, and promote memberships while maintaining Brand Standards.

The role requires strong communication, organizational skills, and a track record in leadership. Outdoor site duties and weekend work are expected; excellent customer service is essential.