Site Operations Lead - Onsite & Cross-Functional Leadership

CBRE Group, Inc.; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is seeking a Site Lead, Operations at a major client site in Indianapolis.

You will provide strategic and operational leadership for integrated facilities and workplace services, accountable for site performance, and lead cross-functional teams across facilities operations, engineering, workplace services, projects, finance, quality, compliance, health and safety, and client engagement. This on-site role reports to the Director of Operations, and is an on-site position five days

Qualifications

• Bachelor's degree preferred with 5–8 years of relevant experience. Valid driver's license required.
• 5+ years of leadership experience in facilities management, operations, engineering, workplace services, project management, or related fields.
• Experience leading complex, cross-functional operations and teams.
• Strong client relationship management and stakeholder engagement skills.
• Experience managing budgets, forecasting, and operational performance.
• Demonstrated ability to lead through change and drive organizational results.
• Strong problem-solving, communication, and decision-making skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.

Responsibilities

• Lead, coach, and develop a cross-functional team of managers, technical professionals, and service providers.
• Establish clear goals, performance expectations, and accountability.
• Drive employee engagement, professional development, succession planning, and organizational effectiveness.
• Foster a culture of collaboration, inclusion, safety, and continuous improvement.
• Serve as the primary client contact and trusted advisor for site operations.
• Build strong relationships with client stakeholders and understand key business priorities.
• Lead business reviews, performance discussions, and strategic planning efforts.
• Communicate risks, opportunities, and solutions while ensuring timely issue resolution.
• Provide leadership across facilities operations, engineering, workplace services, projects, quality, compliance, and support functions.
• Monitor operational performance, identify improvement opportunities, and implement corrective actions as needed.
• Drive service excellence through performance management, standardization, and continuous improvement.
• Manage operating and capital budgets, forecasts, and financial performance.
• Monitor spending, identify cost-saving opportunities, and drive productivity improvements.
• Oversee capital projects and operational initiatives, ensuring projects are delivered on schedule, within budget, and aligned with business objectives.
• Promote quality, compliance, and operational discipline.
• Prepare for audits, inspections, and regulatory requirements.
• Manage operational risk and develop mitigation strategies.
• Partner with internal and client stakeholders to resolve complex operational and compliance issues.
• Lead relationships with vendors, contractors, and service partners.
• Establish performance expectations and monitor service delivery.
• Oversee capital projects and operational initiatives, ensuring projects are delivered on schedule, within budget, and aligned with business objectives.
• Drive innovation and continuous improvement initiatives that enhance operational performance and workplace experience.

Skills

Leadership experience

Cross-functional collaboration

Client relationship management

Budget forecasting

Problem-solving

MS Office

Education

Bachelor's Degree preferred

Tools

Facilities management software

Job description

CBRE Group, Inc. is seeking a Site Lead, Operations at a major client site in Indianapolis.

You will provide strategic and operational leadership for integrated facilities and workplace services, accountable for site performance, and lead cross-functional teams across facilities operations, engineering, workplace services, projects, finance, quality, compliance, health and safety, and client engagement. This on-site role reports to the Director of Operations, and is an on-site position five days