Site Operations Lead

Venu+; Gurnee (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Flexible Time Off

Health & Wellness Coverage

401(k) with 50% company match

Job summary

VENU+ is seeking a Site Operations Lead for Six Flags Great America in Gurnee, IL. This seasonal role supports daily operations, helps with event logistics, guest interactions, and equipment functionality to ensure a safe, smooth, and enjoyable guest experience.

Responsibilities include leading daily workflows, scheduling, coaching staff, resolving guest concerns, and coordinating with park leadership. Strong communication, multitasking, and basic computer skills are required, with weekend

Qualifications

• High school diploma or equivalent.
• 2–4 years of leadership experience preferred.
• Excellent communication and interpersonal skills.
• Weekend work availability is a must.
• Basic computer skills.

Responsibilities

• Lead daily workflow, create schedules, and delegate tasks to team members.
• Inspire and motivate employees through positive coaching and performance initiatives.
• Analyze complex situations and resolve guest concerns with professionalism and care.
• Act as a liaison between park leadership and guests to resolve concerns promptly.
• Maintain a clean and orderly area by removing spills and debris around assigned locations.
• Assist with repairs and maintenance of amusement, mobility, and locker products.
• Monitor operations to identify opportunities to increase productivity and reduce costs.
• Prepare operational reports as requested by management.

Skills

Leadership experience

Communication

Multitasking

Interpersonal skills

Problem-solving

Education

High school diploma or equivalent

Job description

Job DetailsJob Location: Six Flags Great America - Gurnee, IL 60031Position Type: SeasonalEducation Level: High SchoolSalary Range: $17.25 - $17.25 HourlyTravel Percentage: NoneJob Shift: Any/VariableJob Category: General LaborAt VENU+, work feels like play - but with purpose.

As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue - all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact.

If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU+.

Grow your career with great benefits-and even better people!

Benefits Available to Qualifying Full-Time and Part-Time Employees:

• Flexible Time Off - Paid time off that grows with tenure, along with paid holidays.
• Health & Wellness Coverage - Comprehensive medical, dental, and vision plans.
• Retirement Planning - 401(k) plan with 50% company match on the first 6% contributed, including Roth options
• And more!!

Job Summary

The Site Operations Lead is responsible for supporting the daily operations of our entertainment venue to ensure a smooth, safe, and enjoyable experience for all guests. This role assists with event logistics, guest interactions, and equipment functionality, helping to create memorable and positive experiences throughout the venue.

Key Responsibilities

• Lead daily workflow, create schedules, and delegate tasks to team members.
• Inspire and motivate employees through positive coaching and performance initiatives.
• Analyze complex situations and resolve guest concerns with professionalism and care.
• Act as a liaison between park leadership and guests to ensure concerns are resolved in a timely manner.
• Maintain a clean and orderly area by removing spills and debris around assigned locations.
• Assist with repairs and maintenance of amusement, mobility, and locker products.
• Monitor operations to identify opportunities to increase productivity and reduce costs.
• Prepare reports and operational documentation as requested by management.
• Prepare operational reports as requested by management.
• Inspire and motivate employees through positive coaching and performance initiatives.
• Monitor and help enforce loss prevention procedures; partner with Security/LP as needed.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent
• Previous experience in an entertainment or hospitality setting is preferred
• 2-4 years of leadership experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving abilities and attention to detail
• Weekend work availability is a must, more hours available in the future based on aptitude and park schedule
• Basic computer skills