Site Manager (Self Storage)

Mini Mall Storage; Perry, Northern (GA, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Health insurance

401(k) match

EAP

Career growth

Safety culture

Job summary

Mini Mall Storage is seeking a Site Manager to oversee daily operations at our self-storage property. You will blend customer service, sales, and operations to match tenants with the right storage solutions while keeping the facility clean, safe, and welcoming.

The role emphasizes daytime full-time work with no late nights or Sundays, competitive pay, benefits, and growth opportunities in a fast-expanding company. You will lead a small team and coordinate local marketing to boost occupancy.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, sales, retail, hospitality, or property management is a plus.
• Experience managing day-to-day team activities.
• Strong communication and organizational skills every day.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly.
• Manage daily property operations including leasing, rent collection, tenant records, unit inventory, pricing, and payments.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, timekeeping, overtime management, and staff training and development.

Skills

Customer service

Sales

Team management

Education

High school diploma

Tools

Microsoft Office

Job description

Join a Fast-Growing Company That’s Redefining Self Storage

Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.

As a Site Manager (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.

WHAT DO WE OFFER?

• Competitive hourly pay & paid time off.
• Performance-based bonus program.
• Full-time daytime schedule with no late nights, early mornings, or Sundays.
• Comprehensive health, dental, vision, and life insurance benefits.
• Retirement savings/401(k) matching program.
• Employee Assistance Program, employee discounts, and referral program.
• Career growth opportunities in a rapidly expanding organization.
• Safety-first, team-oriented culture.

WHAT WILL YOU DO?

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

WHAT WILL YOU NEED?

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

At Mini Mall, we are guided by Integrity, Grit, Customer Focus, Community, and Safety & Security. If you're looking for a stable career with opportunities for growth and a chance to make a positive impact every day, we'd love to hear from you.

Join Mini Mall and help shape the future of self-storage.

What makes us different makes us stronger.We strive to ensure Mini Mall Storage Properties isa great placeto work foreveryone;where people feel safe, included, inspired,trusted,and supported so they can be and bring their best.We'recommitted to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valuedandutilizedto help achieve better results. As anorganization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.We are committed to ensuring our workplace is fair,equitable, and free of discrimination and harassment.Should you require accommodation toparticipatefully in the recruitment process, please email [e-mail].

#Li-Onsite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.