Site Manager (Self Storage)

Mini Mall Storage Properties; Nacogdoches (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Full-time daytime schedule

Health, dental, vision, life insurance

401(k) matching

Employee discounts

Career growth opportunities

Safety-first culture

Job summary

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) in Texas to blend customer service, sales and property operations across growing locations. You’ll help customers find the right storage solutions and keep facilities safe, clean and welcoming.

You will manage leasing, rent collection, tenant records, unit inventory, pricing and payment processing while partnering with leadership on budgeting and reporting. A strong team player with solid communication is ideal.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Customer service

Team management

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join a Fast-Growing Company That’s Redefining Self Storage

Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.

As a Site Manager (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.

WHAT DO WE OFFER?

• Competitive hourly pay & paid time off.
• Performance-based bonus program.
• Full-time daytime schedule with no late nights, early mornings, or Sundays.
• Comprehensive health, dental, vision, and life insurance benefits.
• Retirement savings/401(k) matching program.
• Employee Assistance Program, employee discounts, and referral program.
• Career growth opportunities in a rapidly expanding organization.
• Safety-first, team-oriented culture.

WHAT WILL YOU DO?

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

WHAT WILL YOU NEED?

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

At Mini Mall, we are guided by Integrity, Grit, Customer Focus, Community, and Safety & Security. If you're looking for a stable career with opportunities for growth and a chance to make a positive impact every day, we'd love to hear from you.

Join Mini Mall and help shape the future of self-storage.

What makes us different makes us stronger.We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired,trusted,and supported so they can be and bring their best.We'recommitted to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valuedand utilizedto help achieve better results. As anorganization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.