Site Manager: Lead Team, Service & Ops (Flexible Schedule)

Take 5 Car Wash; West Columbia (SC); On-site; USD 52,000 - 68,000; Full time

Job summary

Take 5 Car Wash is seeking a senior on-site leader to drive performance across a busy car wash location. You will recruit and develop the team, coach for superior customer service, and oversee daily operations, maintenance, and safety compliance.

You will lead sales initiatives, monitor KPIs, and manage staffing to achieve profitability while delivering an exceptional customer experience, in a fast-paced outdoor environment.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Ability to stand for long periods and perform light physical tasks.

Responsibilities

• Lead & Develop the Team: Recruit, hire, train, coach, and manage all team members including Assistant Site Manager, Shift Leads and Team Members.
• Deliver an Exceptional Customer Experience: Foster a welcoming service-oriented environment, coaching on customer engagement and memberships/sales.
• Oversee Site Operations & Equipment Performance: Manage daily workflow, maintenance, vendor support, safety, quality, and throughput.
• Drive Sales, Profitability & Business Results: Set site targets, lead promotions and upselling, monitor KPIs, manage expenses.
• Ensure Safety, Compliance & Brand Standards: Enforce safety protocols, procedures, and audits.

Skills

Leadership

Team building

Performance management

Customer service

Communication

Problem solving

Decision making

Organizational skills

Flexible schedule

Outdoor environment

Job description

Take 5 Car Wash is seeking a senior on-site leader to drive performance across a busy car wash location. You will recruit and develop the team, coach for superior customer service, and oversee daily operations, maintenance, and safety compliance.

You will lead sales initiatives, monitor KPIs, and manage staffing to achieve profitability while delivering an exceptional customer experience, in a fast-paced outdoor environment.