Senior Site Leader: Grow Teams, Elevate Service

Take 5 Car Wash; Jackson (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

Take 5 Car Wash is seeking a Senior On-site Leader to recruit, train, coach, and performance-manage all team members, including leadership roles, while building a positive, growth-minded culture grounded in company values. You will drive safety, customer service, and operational standards across the site.

You will lead daily operations, mentor future leaders, and oversee sales-related initiatives, ensuring top-tier customer experiences and efficient workflow in a fast-paced outdoor setting.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Ability to stand for long periods and perform light physical tasks.

Responsibilities

• Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members.
• Build and reinforce a positive, growth minded culture grounded in company values.
• Conduct ongoing development conversations and ensure readiness of future leaders.
• Ensure all staff follow safety, customer service, and operational standards consistently.
• Champion a welcoming, service-oriented environment where every customer feels valued.
• Resolve escalated concerns and coach the team on best-in-class customer engagement.
• Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services.

Skills

Customer service mindset

Leadership & teambuilding

Operational leadership

Problem-solving

Decision making

Reliability & organization

Flexible scheduling

Physical stamina

Job description

Take 5 Car Wash is seeking a Senior On-site Leader to recruit, train, coach, and performance-manage all team members, including leadership roles, while building a positive, growth-minded culture grounded in company values. You will drive safety, customer service, and operational standards across the site.

You will lead daily operations, mentor future leaders, and oversee sales-related initiatives, ensuring top-tier customer experiences and efficient workflow in a fast-paced outdoor setting.