Site Manager (Lead) - Fort Sill, OK (Onsite)

Yakshna Solutions, Inc.; Oklahoma; On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development assistance

Job summary

A professional IT solutions firm in the United States is seeking a Site Manager to lead and coordinate a full IT support team. Responsibilities include overseeing desktop support for Windows 11, managing configurations, and ensuring compliance with security standards. Candidates should have an associate’s degree or equivalent experience, with at least two years in Windows client support and familiarity with Microsoft Intune. The role is based in Fort Sill, OK, offering a salary range of $130K-$150K with comprehensive benefits.

Qualifications

• Associates degree in a related field or 3 years of experience in desktop support.
• Minimum of 2 years supporting Microsoft Windows clients.
• Experience with Microsoft Intune and Microsoft 365 environment.

Responsibilities

• Attend meetings as the technical representative.
• Oversee desktop support operations for Microsoft Windows 11.
• Manage Microsoft Intune device and user configurations.

Skills

Microsoft Windows client support

Microsoft Intune

Device imaging

Patch management

User account management

LAN/WAN troubleshooting

Strong communication skills

Education

Associate's degree in Information Systems or related field

Tools

Microsoft Windows 11

Microsoft 365

AESMP ticketing system

Job description

We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards.

We help companies realize and implement IT solutions strategically. Yakshna Solutions supports our client’s mission and goals by sharing our know-how, skills and knowledge. We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards. We take pride in being an equal opportunity employer.

Working with Yakshna gives you the opportunity to develop your knowledge, skills, and abilities. Additionally, you can build a network of peers, mentors and advance your career! We offer exciting opportunities to work with leading industry experts, business consultants and IT specialists across large government and private sector companies. The people who work in Yakshna are as diverse as our services. We recognize the crucial importance of each individual to our success and offer competitive compensation, comprehensive benefits and innovative training.

Opportunities here exist across many services and across many US states. Don’t forget to refer your friends to earn cash for qualified referrals! Based on your relevant profile and our current requirements, our recruitment team will contact you as soon as possible.

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman‑owned small business enterprise, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost‑effective IT business solutions and services.

YSI offers a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short‑term and long‑term disability insurance, paid time off, training and professional development assistance.

YSI is seeking a Site Manager (Lead) to lead and coordinate the full IT support team (IMOs, Web, AV, LMS personnel). This position will serve as the single point of contact for the Government.

Job Responsibilities

• Attend meetings as the technical representative.
• Ensure staffing coverage and performance standards are maintained.
• Be available to meet within 30 minutes during duty hours and 2 hours after hours for emergencies.
• Oversee desktop support operations for Microsoft Windows 11 and Microsoft 365.
• Ensure compliance with Army security baselines, patching, and configuration standards.
• Coordinate system image changes with NEC. Ensure all tickets in AESMP are properly assigned, tracked, and resolved.
• Monitor response‑time compliance (especially classroom and web SLAs).
• Manage Microsoft Intune device and user configurations.
• Troubleshoot hardware/software issues (remote and on‑site).
• Support user account management and permissions.
• Assist with classroom audiovisual Tier 1 support when needed.
• Maintain documentation (SOPs, continuity books).

Required skills and experience

• Associate’s degree in Information Systems, Computer Science, or related field OR Three (3) years of related experience in desktop support or network administration.
• Minimum two (2) years Microsoft Windows client support.
• Experience supporting Microsoft Intune and Microsoft 365 environments.
• Experience with: Device imaging, Patch management, User account management, Group permissions, LAN/WAN troubleshooting
• Experience working in a ticketing system environment (preferably Army AESMP or similar ITSM platform)
• Strong written and verbal communication skills.
• Security+, IAT Level II, Computing Environment (CE) certifications required for supported network rights.

Location:

Fort Sill, OK (Onsite)

Salary:

$130-$150K/A with benefits

W-2 Only

YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.