Site Manager

Global Business Transformation Solutions, LLC (GBTS); Nashville (TN); Sur place; USD 51 000 - 63 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Résumé du poste

Opensity is seeking a Site Manager to oversee daily operations at a client office in Nashville, ensuring exceptional client service and efficient administration. You will supervise staff, coordinate hiring, training, and scheduling, and act as the primary liaison between Opensity, employees, and the client.

The role requires a high school diploma (associates or bachelor's preferred), supervisory experience, strong communication skills, and the ability to lift 40 lbs.

Qualifications

• High School Diploma; associates or bachelors degree preferred but not required
• Previous supervisory experience in a client service-oriented field, preferably in an office/services environment
• Detail oriented with good attention to detail
• Strong verbal and written communication skills
• Ability to lead others in a professional manner
• Ability to work independently with minimal supervision
• Proficiency with Microsoft Office applications (Word, Excel, Outlook) and ability to lift 40 lbs.

Responsabilités

• Serves as the principal liaison between Opensity, employees, and the Client
• Supervises and delegates to the team to ensure productivity and client service
• Identify opportunities to increase efficiency of operation
• Suggests services enhancements to the key contact
• Explain products, services, timelines, delivery schedules and guarantees to client
• Recruit and interview candidates for site positions
• Hire, train, supervise, evaluate and develop site personnel
• Schedule staff to meet performance standards and avoid overtime
• Support Operations Manager with tracking productivity and reporting to leadership and client

Connaissances

Supervisory experience

Communication skills

MS Word

MS Excel

MS Outlook

Team leadership

Independent work

Formation

High School Diploma

Associates or Bachelors preferred

Outils

MS Word

MS Excel

MS Outlook

Description du poste

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at a client office. In this pivotal role you will provide various administrative support which will include copy, print, mail, hospitality, facilities and receptionist services. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills.

If you thrive in a professional business environment and seek to join an organization with true career growth opportunities.

Essential Job Responsibilities

• Serves as the principal liaison between Opensity, the employees, and the Client
• Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service
• Continuously looks for opportunities to increase the efficiency of operation
• Seeks opportunities to increase services and makes recommendations to the key contact
• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
• Recruits and interviews potential Opensity candidates for available positions at the site
• Hires, trains, supervises, evaluates and develops all personnel assigned to the site
• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
• Assists Operations Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports

Qualifications & Requirements

• High School Diploma; associates or bachelors degree preferred but not required
• Previous supervisory experience in a client service-oriented field, preferably in a professional organization providing office services or administrative support
• Detail oriented with good attention to detail
• Good verbal and written communication skills
• Strong initiative required; ability to work independently with minimal direct supervision
• Ability to lead others in a professional manner
• Working knowledge of Microsoft products including MS Word, Excel and Outlook
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 57,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

Respect

We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability

We take ownership of our actions and decisions, acknowledging the impact on our team, the organization, and our clients.

Collaboration

We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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