Site Manager

Restart, Inc.; Minneapolis (MN); On-site; USD 50,000 - 55,000; Full time

Job summary

Restart, Inc. in Minnesota is seeking a Site Manager to oversee our Minnehaha residential location.

You will serve as the front-line administrator, ensuring health, safety and well-being of residents and compliance with laws, while hiring, training and supervising staff and maintaining the building and care plans. Reporting to the Senior Manager, Assisted Living, you will lead a team of 8 (including a Program Coordinator and DSPs), participate in leadership on-call rotations, manage program

Qualifications

• 3+ years experience in Human Services
• Minimum 2 years supervisory experience in Human Services
• Strong technological skills and problem solving
• Experience with MA and other benefit programs (SSI, etc.)
• Knowledge of local social services resources and agencies
• Strong communication, interpersonal and problem-solving skills
• Excellent organizational and time management abilities
• Ability to professionally manage conflict
• Current driver's license and insurance with reliable vehicle
• Flexibility to manage 24/7 operations including on-call rotation

Responsibilities

• Ensure operations of the home and ancillary services are efficient, compliant and focused on residents' and staff well-being
• Coach, train and instill accountability related to care, documentation and regulatory compliance
• Collaborate to create and maintain program plans, timelines and budgets
• Maintain compliance with applicable laws and regulations
• Oversee employee performance and coaching for outcomes
• Develop, implement and monitor individualized, person-centered care plans
• Ensure adequate staffing for 24/7 operations
• Foster curiosity and accountability aligned with Restart's values
• Participate in Restart's leadership team including on-call rotation
• Monitor and maintain a site budget

Skills

Leadership

Staff supervision

Communication

Problem solving

Technology skills

Driver's license

Budgeting

On-call readiness

Regulatory compliance

Collaboration

Job description

Restart, Inc. is a Minnesota-based nonprofit organization founded in 1986, dedicated to providing Housing with Services, and Independent Living Skills Services for individuals living with brain injuries and related disabilities. Our mission is to empower clients by teaching them strategies for daily living and facilitating their reentry into the community.

About the role

The Site Manager is responsible for the oversight of our residential location, Minnehaha The Site Manager serves as the front-line administrator for day to day operations for our Minnehaha location. This includes, ensuring that services and support are provided to residents in a manner that protects their health, safety, and well-being and is consistent with residents' rights; maintaining compliance with applicable laws and regulations; hiring, training, and supervising staff; maintaining the building and grounds; and ensuring the development, implementation, and monitoring of individual care plans.

Reporting to our Senior Manager, Assisted Living, this role has 8 direct reports encompassing a Program Coordinator and the site Direct Support Professional's (DSP)

Responsibilities

Ensure the operations of the home and relevant ancillary services are efficient, compliant and focused on the well-being of both our residents and our dedicated staff who provide direct care.

• Role model espoused expectations and behaviors of site staff.
• Utilize your extensive knowledge of Assisted Living environments of care to coach, train and instill accountability related to care, documentation, and overall regulatory compliance.
• Collaboratively work with colleagues to create and maintain program plans, timelines, and budgets.
• Maintaining compliance with applicable laws and regulations.
• Proactively oversee and coach to successful outcomes, opportunities related to employee performance.
• Ensuring the development, implementation, and monitoring of an individualized, person-centered plan of care for each resident.
• Proactively and collaboratively ensure adequate staffing.
• Instill and nurture an environment of curiosity and accountability that is consistent with our core values and competencies.
• Actively participate as a member of Restart's leadership team, including our “on-call” rotation.
• Monitor and maintain a site budget.

Qualifications

1. 1) Minimum of 3 years experience working in Human Services and a minimum of 2 years supervisory experience in the Human Services industry.
2. 2) Must be able to pass and maintain a clean criminal background check and medical requirements as suggested or required by Restart Inc., DHS and MDH.
3. 3) Demonstrated Strong technological skills and problem solving.
4. 4) Experience with MA and other benefit programs, including SSI and other disability programs.
5. 5) Knowledge of local social services resources and agencies.
6. 6) Strong communication, interpersonal, and problem-solving skills.
7. 7) Excellent organizational and time management abilities.
8. 8) Ability to professionally manage conflict.
9. 9) Current drivers license and insurance with a reliable personal vehicle for occasional use in transporting residents to appointments.
10. 10) Flexibility and aptitude to manage operations for a 24/7 service, including occasional participation in our on-call rotation during afterhours.

The pay range for this role is:

50,000 - 55,000 USD per year (Minnehaha)