Site Manager

DFM Solutions; Dundee (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

DFM Solutions is seeking a Site Manager to lead facilities management operations and deliver high-quality services. You will guide the team, drive safety-first practices, and align maintenance with customer goals.

The role involves budgeting, performance tracking, and regular interaction with client representatives. The ideal candidate has an undergraduate degree in business or engineering, 6–8 years of supervisory experience, and strong MS Office skills.

Qualifications

• Undergraduate degree in business administration or engineering technology or related field is preferred.
• Minimum 6–8 years of direct supervision of housekeeping or facility management operations.
• Experience managing 24/7 operations in a fast-paced environment.
• Automotive industry experience is preferred.
• Strong customer relationship management and communication skills.

Responsibilities

• Sets overall vision and leadership for the operations team.
• Establishes and executes strategic direction for operations and maintenance aligned with customer goals.
• Supervises and coordinates activities to ensure customer satisfaction.
• Conducts daily facility tours to inspect work performed.
• Ensures safety policies and OSHA compliance and promotes a safety-first culture.
• Develops training programs to increase team technical capabilities.
• Leads customer reviews and planning meetings.
• Uses data to drive continuous improvement in site performance.
• Manages operating budgets and site KPIs, ensuring cost targets are met.
• Partners with finance to produce timely cost savings analyses and variance reports.
• Manages inventory status and material/service requests.
• Develops scope of services and negotiates contracts for new and existing sites.

Skills

Operations management

Team leadership

Customer relations

Safety & quality

Budgeting

Staff development

Vendor negotiation

Unions experience

Education

Undergraduate degree in business administration or engineering technology

Tools

MS Office

Job description

The Site Manager is responsible for facilities management and ensuring the delivery of quality facility management services. This role will provide leadership and direction to their team.

Essential Duties & Responsibilities:

• Sets overall vision and leadership for the operations team.
• Establish and execute strategic direction for operations and maintenance team in alignment with customer goals.
• Supervises and coordinates all activities staff to ensure customer satisfaction.
• Daily tour of facility to inspect work performed.
• Compliance with all company’s safety policies / procedures in compliance with OSHA.
• Establish and maintain a safety-first culture by promoting and driving safe work and best practices.
• Performs Safety Observation tours and assist Safety Manager in ensuring that all employees are complying with site safety rules and regulations.
• Develop training programs to increase team technical capabilities.
• Facilitates customer review and customer planning meetings.
• Utilize data to develop trends and insights that will drive continuous improvement in the site performance.
• Develop and maintain operating budgets for site(s).
• Manage site to achieve KPI and Performance Indicators.
• Manages budgets in accordance with scope of work.
• Maintain Site performance indicators.
• Implements environmentally preferred practices at all locations.
• Lead/assist in site incident investigation, utilize structure problem solving to identify root cause of failures.
• Develop and maintain positive relationship, being the primary interface with customer representatives.
• Collaborate to determine client expectations.
• Ensure delivery of committed services and overall customer satisfaction.
• Collaborate with Operations team to provide continuous improvement to advance the quality of service delivery.
• Responsible for staff training and development, performance reviews, and disciplinary measures
• Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts.
• Meet facility specific cost savings targets.
• Work with finance and accounting team to produce on-time accurate reports, including cost savings initiatives, variance analyses, etc.
• Inventory management: Monitor inventory status, requests for material and services, as well as material and services received
• Performs all other related duties as assigned.

Qualifications & Prior Experience:

• Undergraduate degree in business administration, engineering technology or related field preferred
• Minimum 6-8 years direct supervision of housekeeping/facility management operations required
• Demonstrated experience in managing 24/7 operations in a fast-paced work environment
• Automotive Experience is preferred
• Exceptional customer relationship management skills
• Experience working with unions
• Ability to plan and manage with budget and time constraints
• Safety and quality conscience
• Strong organizational and prioritization skills
• Proficient in MS Office
• Excellent written, verbal and people skills