Site Leader: Lead a Fast-Paced Team & Guest Experience

Tidal Wave Management LLC; Kenton Hills (KY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

PTO

Health, dental, and vision coverage

401(K)

Life insurance

Holidays

Job summary

Tidal Wave Auto Spa is seeking a Site Leader to oversee operations, lead a 10–15 person team, and ensure exceptional guest experiences. The role blends hands-on work with administrative duties in a fast-paced, outdoor setting, requiring strong leadership and problem-solving skills.

The position emphasizes teamwork, safety, and a culture of excellence, with a compensation package and benefits designed to balance performance with work-life harmony.

Qualifications

• 3+ years of customer & team facing leadership experience required.
• Able to quickly solve problems and make decisions.
• Willingness to work on equipment and get hands dirty.
• Ability to stand for long hours and work outdoors in varying weather.

Responsibilities

• Lead a small team of 10–15 employees and foster teamwork and safety.
• Provide exceptional guest experience through quality and friendly service.
• Perform limited admin work and quick equipment checks.
• Recruit, train, and develop employees at all levels.
• Maintain a clean, organized facility and equipment rooms.

Skills

Leadership experience

Problem solving

Hands-on maintenance

Stamina for long hours

Job description

Tidal Wave Auto Spa is seeking a Site Leader to oversee operations, lead a 10–15 person team, and ensure exceptional guest experiences. The role blends hands-on work with administrative duties in a fast-paced, outdoor setting, requiring strong leadership and problem-solving skills.

The position emphasizes teamwork, safety, and a culture of excellence, with a compensation package and benefits designed to balance performance with work-life harmony.