site leader

ADN Group; Chicago (IL); On-site; USD 28,413 - 40,467; Full time

Job summary

A prominent managed services provider is seeking a Site Leader for their Chicago location. This role entails managing day-to-day operations within an onsite copy/print center, leading a small team while ensuring service excellence and quality. The ideal candidate will have strong customer service skills, 2+ years of relevant experience, and the ability to operate office equipment. This temporary-to-hire position offers a competitive pay rate and a professional work environment with potential for growth.

Qualifications

• 2+ years of experience in print services, site operations, facilities, or office services.
• Strong organizational, multitasking, and time-management skills.
• Experience in delivering training.

Responsibilities

• Lead daily operations of the onsite copy/print center.
• Serve as the primary onsite point of contact for customer requests.
• Manage incoming and outgoing mail and shipping services.
• Coordinate conference rooms and manage A/V equipment.

Skills

Customer service skills

Production/print experience

Organizational skills

Time-management skills

Training ability

Education

High School Diploma or GED

Tools

Copiers

Printers

Mail machines

Job description

Job Title

Site Leader – Managed Services (Site Management)

Location

Chicago, IL (Onsite)

Employment Type

Contract (Temp-to-Hire)

Pay Rate

$25.00/hr

Schedule

Monday‑Friday, 8:00 AM – 5:00 PM

Start Date

Jan 19, 2026

Duration

Approx. 8 weeks (with potential to convert)

Dress Code

Business Casual

Interview Type

Virtual

Important Note

Important Note: We’re only considering US citizens and Green‑Card holders.

Job Summary

The Site Leader is responsible for leading the day‑to‑day operations of a small onsite managed services location (up to a 2‑person site). This role combines print/copy center operations, hospitality services, and customer‑facing site management. The ideal candidate has strong customer service skills, production/print experience, and the ability to manage workflows, supplies, and service quality in a professional office environment.

Key Responsibilities

• Lead daily operations of the onsite copy/print center, including printing, binding, and document production.
• Serve as the primary onsite point of contact for customer requests, issues, and service compliance.
• Provide hospitality services including conference room setup, beverage service, and cafeteria stocking.
• Manage incoming and outgoing mail and shipping services.
• Operate copiers, printers, mail machines, and related office equipment.
• Monitor and maintain inventory of office supplies and place orders as needed.
• Coordinate conference rooms and manage basic A/V equipment resources.
• Train staff and end users on workflow processes and machine operations.
• Ensure quality, accuracy, and timely completion of all work requests.
• Create and complete work orders, reports, and required documentation accurately and on time.
• Monitor payroll time entries and ensure timekeeping accuracy.
• Assist with minor office moves, vendor coordination, and facility‑related issue reporting.
• Track service levels, deadlines, and compliance with operational standards.
• Support shift efficiency, cost control, and material usage.
• Maintain a professional, customer‑focused environment and positive working relationships.

Requirements

• High School Diploma or GED required.
• Minimum 2+ years of experience in a related field (print services, site operations, facilities, or office services).
• Experience operating advanced office equipment (copiers, printers, mail machines).
• Experience delivering training (formal or informal).
• Strong organizational, multitasking, and time‑management skills.
• Ability to lead, train, and hold team members accountable.
• Excellent customer service and communication skills.
• Comfortable walking throughout the facility and performing minor lifting (up to 50 lbs).
• Ability to work independently and handle multiple responsibilities.

Work Environment

• Professional office setting.
• Requires standing, walking, bending, reaching, and light lifting.
• Frequent interaction with internal teams, vendors, and customers.

Additional Notes

• Parking is not reimbursed.
• No driving required.
• This is a hands‑on, onsite role requiring strong attention to detail and service excellence.