Site Lead, Interim (7023)

Paycom - ATS; Huntington Beach (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Mercy House in Huntington Beach is seeking a Site Lead to oversee daily operations at the Emergency Shelter Program, supervising shelter staff, client activities, and services to ensure a safe, client-centered environment. The role requires crisis intervention, staff support, volunteer coordination, and strong organizational skills.

The position includes administrative duties such as supply coordination, reporting, and participation in training and staff meetings.

Qualifications

• Experience handling shelter operations and crisis intervention preferred.

Responsibilities

• Oversee shelter activities to ensure quality service delivery.
• Manage shelter staff, security, and client activities while on duty.
• Coordinate distribution of services and program activities.
• Coordinate volunteers and support services.
• Organize supplies and facility needs.
• Support staff during shifts and assist in duties as needed.
• Coordinate and manage events and holiday activities.
• Provide crisis/conflict intervention and report issues to the Program Manager.
• Assist with supply and service coordination, record keeping, and reporting.
• Attend meetings and training sessions; assist with general duties.

Job description

Job Details

Job Location: Huntington Beach Navigation Center - Huntington Beach, CA, Position Type: Full Time, Salary Range: $25.00 - $25.00Hourly, Job Shift: Evening, Job Category: Shelter Services, Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Job Summary

The Site Lead is responsible for overseeing daily operations at the Emergency Shelter Program, including managing shelter staff, client activities, and services while ensuring a safe, client-centered environment. This position involves crisis intervention, staff support, coordinating volunteers, and maintaining facility organization. The Site Lead also assists with administrative tasks, such as supply coordination and reporting, and participates in training and staff meetings.

Essential Duties and Responsibilities

Shelter

• Assist in the implementation of all shelter activities to ensure quality delivery of services.
• Oversee all shelter staff, security, and client activities
• Oversee distribution of services and all program services while on duty
• Assist in the coordination of volunteers and support services
• Oversee the organization of supplies and facility’s needs

Management

• Support shelter staff during designated shifts
• Assist in various aspects of staff’s duties
• Assist in coordinating and managing special group events and holiday events
• Provide crisis/conflict intervention
• Communicate any staff or shelter issues to Program Manager

Administration

• Coordinate supply and service needs
• Assist with securing necessary resources
• Assist with record keeping and reporting

  Miscellaneous

  • Attend staff meetings and training workshops as needed
  • Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)
  • Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications
  • Perform ad hoc projects as appointed by Supervisor

  Employment Info

  Status: Full-Time, Non-Exempt
  Pay: $25.00/hour
  Schedule: Sunday - Thursday: 2:30PM - 11:00PM | Friday/Saturday: OFF
  Note: This position is an Interim position with an approximate end date on March 30th, 2027.

  Qualifications and Requirements

  Experience

  • Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
  • Ensure a client-focused, trauma-informed, and housing-focused shelter approach
  • Ability to perform crisis intervention as needed
  • Previous shelter experience is preferred but not required

  General

  • Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
  • Dependability, responsibility, and the ability to communicate effectively and respectfully
  • Fluency in Spanish is of significant value

  Physical Requirements

  • Ability to lift, bend, push, and pull up to 50 pounds
  • Prolonged periods of standing and the ability to work in a fast-paced environment

  Background Policies

  Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

  E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

  E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

  Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.