Shelter Specialist (6953)

Paycom; Huntington Beach (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

Mercy House in Huntington Beach seeks a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program during evening shifts.

You will help with shelter setup, maintain cleanliness, and conduct neighborhood patrols while delivering crisis intervention with a trauma-informed approach. Bilingual Spanish is valued in serving a diverse community.

Qualifications

• Demonstrates ability to provide trauma-informed services.
• Capable of crisis intervention when needed.
• Excellent verbal and written communication.
• Spanish language skills are a plus.

Responsibilities

• Support shelter operations and setup to ensure safe, guest-focused service delivery.
• Maintain cleanliness and safety of the facility, including trash and spills.
• Conduct neighborhood patrols to minimize community impact.
• Assist with orders, signage, and service calendars.
• Provide guest services and assist with program activities as needed.
• Complete ad hoc projects as directed by Supervisor.

Skills

Trauma-informed care

Crisis intervention

Communication skills

Spanish (bilingual)

Job description

Job Details

Job Location: Huntington Beach, CA 92647, Position Type: Part Time, Salary Range: $21.00 - $21.00 Hourly, Job Shift: Evening, Job Category: Shelter Services, Mission Statement: \"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.\"

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services


• Encourage and discuss progress toward housing with shelter guests


• Assist with shelter setup and maintenance


• Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills


• Assist with receiving and verifying orders from vendors, completing tally sheets


• Post and update signs and service calendars


• Set up and monitor audio equipment


• Assist in the organization of supplies and facility needs


• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

• Assist with keeping detailed daily summary sheets


• Assist with record keeping and reporting

Miscellaneous

• Assist with guest services and program activities if necessary


• Complete ad hoc projects as appointed by Supervisor

Status

Part-Time, Non-Exempt

Pay

$21.00 / hour

Schedule

Monday: 4:00pm-8:00pm, Thursday-Friday: 7:00pm-11:00pm, Saturday: 4:00pm-11:00pm, Sunday: 4:00pm-8:00pm

Qualifications: Requirements:

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs


• Ensure a client-focused, trauma-informed, and housing-focused shelter approach


• Ability to perform crisis intervention as needed

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others


• Dependability, responsibility, and the ability to communicate effectively and respectfully


• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds


• Prolonged periods of standing and the ability to work in a fast-paced environment

E-Verify

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.