SITE Guide

Site-Santa-Fe; Santa Fe (NM); On-site; USD 17,000 - 28,000; Part time

Job summary

SITE SANTA FE is a non‑profit contemporary arts organization in Santa Fe, NM. SITE Guides activate galleries by welcoming visitors, engaging them in conversations about exhibitions, and leading in-person tours. You will learn current shows, assist with events, and train in engagement techniques before guiding audiences of all ages.

Part‑time schedule (Thu–Mon), 21+ hours weekly, with some holiday coverage. Spanish fluency is highly preferred; prior customer service or public-facing work is

Qualifications

• Available to work a minimum of 21 hours per week.
• Strong verbal and written communication skills.
• Spanish fluency is highly preferred.
• Genuine interest in art and museums.
• Experience facilitating activities with children in grades K-12.
• Experience working in a public-facing or customer service role.
• Ability to stand for up to 4 hours at a time. Shifts can be up to approximately 7 hours, including paid breaks.
• Availability required: 3 days a week (Thursday - Monday)
• Must be available to work on and around holidays (e.g. the Friday after Thanksgiving).

Responsibilities

• Welcome the public and provide visitor information.
• Learn and retain knowledge of the current exhibition and all events scheduled during the season. (SITE Guides will be trained, and we provide paid study time)
• Learn effective engagement strategies and tour methodologies and apply them in the galleries (SITE Guides will be trained).
• Lead in-person tours of the exhibition to various audiences/age groups.
• Facilitate art-based activities to student groups (SITE Guides will be trained).
• Engage in positive conversation and dialogue with visitors about specific artworks and be available to answer questions while on the floor.
• Participate in training about each exhibition, including (but not limited to) artist lectures and curator walkthroughs.

Skills

Verbal communication

Written communication

Spanish fluency

Customer service

Art appreciation

Youth engagement

Job description

CELEBRATES CONTEMPORARY CREATIVE EXPRESSION.

SITE SANTA FE is a non‑profit contemporary arts organization based in Santa Fe, New Mexico. Since its founding in 1995, SITE SANTA FE has presented 11 biennials, more than 90 contemporary art exhibitions, and works by hundreds of emerging and established artists from around the world. SITE SANTA FE also presents public and educational programs that include conversations with artists and curators, film screenings, performances, concerts, hands‑on workshops, and collaborations with Santa Fe Public Schools. SITE SANTA FE is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Summary

SITE Guides are an essential part of the Creativity & Learning Department and core to SITE SANTA FE’s visitor experience. The primary role of a SITE Guide is to activate our galleries by making visitors feel welcome and by engaging them in conversation about our ever‑changing exhibitions. SITE Guides are also responsible for giving tours and supporting events hosted in our spaces. SITE Guides are expected to learn about the current and upcoming exhibitions through information provided by the Creativity & Learning Department and the Exhibitions Department. SITE Guides work together as a part of a team and report to the SITE Guide Manager.

SITE Guides are scheduled during museum hours (10:00 AM - 5:00 PM with extended hours until 7:00 PM on Fridays), and may occasionally be scheduled for work during evening hours outside of normal operations. SITE Guides should also expect a short‑term reduction in scheduling (approximately every 4‑5 months due to exhibition construction), but will return to regularly scheduled hours after construction is complete. SITE Guides must be available to work at least three days per week.

Responsibilities include:

Welcome the public and provide visitor information.

Learn and retain knowledge of the current exhibition and all events scheduled during the season. (SITE Guides will be trained, and we provide paid study time)

Learn effective engagement strategies and tour methodologies and apply them in the galleries (SITE Guides will be trained).

Lead in‑person tours of the exhibition to various audiences/age groups.

Facilitate art‑based activities to student groups (SITE Guides will be trained).

Engage in positive conversation and dialogue with visitors about specific artworks and be available to answer questions while on the floor.

Participate in training about each exhibition, including (but not limited to) artist lectures and curator walkthroughs.

Qualifications:

Available to work a minimum of 21 hours per week.

Strong verbal and written communication skills.

Spanish fluency is highly preferred.

Genuine interest in art and museums.

Experience facilitating activities with children in grades K-12.

Experience working in a public‑façing or customer service role.

Ability to stand for up to 4 hours at a time. Shifts can be up to approximately 7 hours, including paid breaks.

Availability required: 3 days a week (Thursday - Monday)

Must be available to work on and around holidays (e.g. the Friday after Thanksgiving).