Museum & Library Visitor Experience Manager

Groundworks New Mexico; Abiquiu (NM); On-site; Full time

Job description

Ghost Ranch seeks a highly organized manager for a new position overseeing the operations of museums, tours, and the library, ensuring that thousands of visitors each year experience high-quality educational tours and activities. The Manager is responsible for scheduling public and private tours, managing tour guides and museum staff, coordinating school field trips, and ensuring a positive guest experience.

Additional Areas of Responsibility

• Administration: Plan schedule and logistics for daily tour offerings, private tours, and school groups. Manage online booking system.
• Team Management: Train, schedule, and manage five staff plus volunteers for seasonal and year-round needs.
• Lead Tours and Activities: While this job is primarily operational, be prepared to step up to lead tours and activities when needed.

Qualifications

• Excellent planning and organizational skills
• Demonstrated success managing staff and volunteers
• Strong computer skills
• Calm, steady, and solution-oriented when unexpected challenges arise
• Flexible and adaptable
• Clear, engaging communication skills

Preferred

• Experience in museums, tours, or nonprofit educational organizations
• Knowledge of Georgia O’Keeffe, modern art, local history, geology, paleontology, or related fields

How to Apply

This is a full-time exempt (salaried) supervisory position requiring on-site work at Ghost Ranch in Abiquiu, NM.

Generous benefits package and paid time off. Lunch and discounts on lodging, classes, and retail.