Site Engineering Specialist (M/F/D)*

TGW Logistics; Pittston (Luzerne County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K with company match

Tuition reimbursement

PTO package

Safety shoes

Protective eyewear

Fitness reimbursement

Job summary

TGW Logistics is seeking a Site Engineering Specialist to operate at the Pittston, PA facility. You will be the single onsite contact for TGW automation systems, guiding customer technicians, driving operational excellence, and serving as the primary liaison for all automation matters, ensuring system performance and reliability.

Based at the customer site, you will lead maintenance activities, mentor technicians, address incidents, and pursue continuous improvement of the material handling

Qualifications

• Five+ years of mechatronic troubleshooting and repair of material handling systems.
• Experience supervising maintenance teams in automated warehouse or manufacturing environments.
• Strong leadership and people development skills with mentoring experience.
• Comfortable leading peers without formal direct reporting lines.
• Proficiency with CMMS platforms and maintenance planning processes.
• Excellent communication and customer service skills with ability to influence at all levels.

Responsibilities

• Serve as the primary onsite liaison between the customer and TGW, ensuring clear communication, alignment, and effective execution of automation-related activities.
• Guide and develop customer maintenance and operations teams, providing hands-on support, mentorship, and training to improve system knowledge.
• Build relationships with customer leadership to identify opportunities and mitigate operational risk.
• Lead and coordinate maintenance activities, including Planned Preventive Maintenance (PPM), troubleshooting, and repair of automated systems.
• Provide advanced technical support (electrical, mechanical, controls) and mentor technicians in resolving complex issues.
• Support incident management, ensuring timely resolution and leading root-cause analysis.

Skills

Leadership

Maintenance planning

Troubleshooting

Customer communication

Mentorship

Mechatronics

Education

High school diploma

Associate degree or technical certificate

Tools

CMMS

Job description

Pittston, PA

The Site Engineering Specialist is a customer-facing role serving as the single point of contact onsite to support the automation systems post-implementation. This role guides the customer’s onsite technicians, drives operational excellence, and acts as the primary liaison between the customer and TGW for all automation-related matters. The Site Engineering Specialist ensures the overall performance, reliability, and continuous improvement of the material handling system. This role is based at the customer facility in Pittston, PA.

What you’ll be handling

• Serve as the primary onsite liaison between the customer and TGW, ensuring clear communication, alignment, and effective execution of automation-related activities.
• Guide and develop customer maintenance and operations teams, providing hands-on support, mentorship, and training to improve overall system knowledge and capability.
• Build strong relationships with customer leadership and site personnel to proactively identify improvement opportunities and mitigate operational risk.
• Lead and coordinate maintenance activities, including Planned Preventive Maintenance (PPM), troubleshooting, and repair of automated systems.
• Provide advanced technical support (electrical, mechanical, and controls) and mentor technicians in resolving complex system issues.
• Support incident management, ensuring timely resolution of issues and leading root cause analysis to prevent recurrence.

What you’ll need

• High school diploma required. Associate degree or technical certificate preferred.
• Minimum of five (5) years of mechatronic troubleshooting and repair of material handling systems (conveyors, AS/RS, shuttles). Proven experience supervising maintenance teams in automated warehouse or manufacturing environments.
• Strong leadership and people development skills, including experience mentoring both technicians and customer teams.
• Comfortable leading other team members without formal direct reporting relationship.
• Proficiency with CMMS platforms and maintenance planning processes.
• Excellent communication and customer service skills, with the ability to influence at all organizational levels.

What you'll receive

• full medical, dental, and vision benefits
• 401K with company match
• tuition reimbursement
• competitive pay with PTO package offeringssafety shoe
• protective eyewear
• fitness reimbursement

TGW is an equal opportunity employer.

TGW is an employer that promotes equal opportunities.