Site Engineering Specialist (M/F/D)*

TGW Logistics; Findlay (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401K with company match

Tuition reimbursement

Paid time off

Safety shoe allowance

Protective eyewear

Job summary

TGW Logistics seeks an on-site Site Engineering Specialist in Findlay, OH to liaise with the customer, guide maintenance teams, and drive continuous improvement of the material handling system.

You will lead PPM, troubleshoot, and mentor technicians, ensuring reliability and operational excellence while coordinating with TGW across automation-related matters.

Qualifications

• Five+ years of mechatronic troubleshooting and repair of material handling systems.
• Supervising maintenance teams in automated warehouses or manufacturing settings.
• Strong communication and customer service skills with stakeholder influence.

Responsibilities

• Serve as the primary onsite liaison between the customer and TGW for automation activities.
• Guide and mentor customer maintenance/operations teams to improve system knowledge.
• Build relationships with customer leadership to identify improvement opportunities.
• Lead maintenance activities including Planned Preventive Maintenance and repairs.
• Provide advanced technical support (electrical, mechanical, controls) and mentor technicians.
• Support incident management and lead root cause analysis to prevent recurrence.

Skills

Mechatronic troubleshooting

Leadership

Communication

Maintenance planning

Problem solving

Education

High school diploma

Associate degree or technical certificate

Tools

CMMS platforms

Job description

Findlay, OH

The Site Engineering Specialist is a customer-facing role serving as the single point of contact onsite to support the automation systems post-implementation. This role guides the customer’s onsite technicians, drives operational excellence, and acts as the primary liaison between the customer and TGW for all automation-related matters. The Site Engineering Specialist ensures the overall performance, reliability, and continuous improvement of the material handling system. This role is based at the customer facility in Findlay, OH.

What you’ll be handling

• Serve as the primary onsite liaison between the customer and TGW, ensuring clear communication, alignment, and effective execution of automation-related activities.
• Guide and develop customer maintenance and operations teams, providing hands-on support, mentorship, and training to improve overall system knowledge and capability.
• Build strong relationships with customer leadership and site personnel to proactively identify improvement opportunities and mitigate operational risk.
• Lead and coordinate maintenance activities, including Planned Preventive Maintenance (PPM), troubleshooting, and repair of automated systems.
• Provide advanced technical support (electrical, mechanical, and controls) and mentor technicians in resolving complex system issues.
• Support incident management, ensuring timely resolution of issues and leading root cause analysis to prevent recurrence.

What you’ll need

• High school diploma required. Associate degree or technical certificate preferred.
• Minimum of five (5) years of mechatronic troubleshooting and repair of material handling systems (conveyors, AS/RS, shuttles). Proven experience supervising maintenance teams in automated warehouse or manufacturing environments.
• Strong leadership and people development skills, including experience mentoring both technicians and customer teams.
• Comfortable leading other team members without formal direct reporting relationship.
• Proficiency with CMMS platforms and maintenance planning processes.
• Excellent communication and customer service skills, with the ability to influence at all organizational levels.

What you\'ll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.