Site Coordinator - Jack Ryan Residence

Bowery Residents' Committee; New York (NY); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive health and dental plans

Minimum of 3 weeks paid vacation

12 paid holidays

Tuition assistance

403(b) pension plan with matching benefit

Tuition assistance

FSAs

Job summary

A social service organization in New York seeks a full-time supervisor to oversee 24-hour operations staff assisting homeless clients. The role involves attending meetings, ensuring regulatory compliance, and managing daily operations. Preferred qualifications include three years of social service experience, a BA, and bilingual skills. The organization offers competitive health plans, paid vacation, and professional development opportunities, fostering a supportive workplace culture.

Qualifications

• Three years of social service experience including management and supervisory responsibilities.
• Experience with homeless populations and residential programs is a plus.
• Must be able to manage multiple tasks in a fast-paced environment.
• CPR training or willingness to take CPR training.

Responsibilities

• Supervise 24-hour operations staff providing services to clients.
• Attend all clinical and management team meetings.
• Ensure compliance with regulatory requirements.
• Ensure compliance with regulators requirements.
• Facilitate groups.
• Ensure all documentation and reports are completed according to policy.
• Provide emergency first aid/CPR assistance when needed.

Skills

Social service experience

Management and supervisory skills

Bilingual abilities

Computer literacy

CPR training

Multitasking

CPR training

Education

Bachelor's degree

Bilingual preferred

Job description

Duties/Responsibilities

Supervise the 24-hour operations staff that provides hands‑on services to clients such as teaching ADLs, serving food, and monitoring client dorms. Attend all clinical and management team meetings. Organise and inventory all supplies required for the day‑to‑day functioning of the program. Ensure compliance with regulators requirements. Facilitate groups. Ensure all documentation and reports are completed according to policy. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.

Hours

Full time 37.5 hours per week

• Monday/Friday 7am‑3:30pm; Tuesday‑Thursday 10am‑6:30pm

Qualifications

Three years of social service experience including some management and supervisory responsibilities. Experience with homeless population and residential programs a plus. BA and bilingual preferred. Must be computer literate and be able to manage multiple tasks in a fast‑paced environment. CPR training certification or willingness to take training class in CPR.

Vaccination preferred but not required.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self‑sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full‑time, part‑time, and per‑diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Program Description

BRC began operating its newest program, the Jack Ryan Residence, in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200‑bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.

Benefits

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full‑time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre‑tax dollars for healthcare, transit and childcare.