Site Coordinator, Alpha - $75,000/year USD

Crossover; Austin (TX); On-site; USD 68,000 - 83,000; Full time

Job summary

Alpha is seeking a Site Coordinator to manage daily campus operations in person at one of our campuses. You will be the reliable point of contact for families, students, staff, and visitors, ensuring a safe, welcoming, and well‑run environment from morning arrival to afternoon dismissal.

Responsibilities include overseeing attendance, transportation coordination, meals, facilities, events, and campus technology.

Qualifications

• Bachelor's degree (field of study not specified).
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles.
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration.
• Strong written and verbal communication with parents, staff, and vendors.
• Ability to manage competing priorities while maintaining attention to detail.
• Authorized to work in the United States without visa sponsorship.
• Willing to work in-person at Austin, TX or Oklahoma City, OK or willing to relocate.

Responsibilities

• Deliver a secure, welcoming campus environment and be the reliable contact for families, staff, and visitors.
• Oversee daily campus operations including arrival, dismissal, attendance tracking, transportation, meals, campus aesthetics, events, and facility maintenance follow-through.
• Address safety and student welfare matters, including entry control, drills, health situations, records, and notifications.
• Administer devices and campus technology, including setup, troubleshooting, account assistance, data backups, and escalation to remote support.
• Cultivate trust with Guides, vendors, and families by prioritizing helpfulness while upholding standards.

Skills

Communication

Attention to detail

Problem solving

Education

Bachelor's degree

Job description

LOCATION NOTE: This is an in-person role based at one of our campuses.

Many schools hide operations behind closed doors, committees, and approval chains. Alpha takes a different approach. The person in this role is present and active throughout the day: welcoming families, resolving device problems, ensuring smooth arrivals, reassuring concerned parents, managing vendors, and creating a campus environment that feels secure, polished, and distinctly Alpha.

This role suits someone who can be approachable without losing authority, systematic without being rigid, and self-assured without distancing themselves from hands-on work. You will oversee nearly all non-instructional operations: family communication, attendance procedures, campus security, facility management, meal coordination, technology devices, school events, and the minor issues that accelerate quickly without prompt attention.

You will not be surrounded by a large on-site operations staff. You will have documented procedures, remote assistance, and established standards, but you must learn quickly, leverage available resources, and exercise sound judgment in real time. In return, you will become the dependable adult that families recognize, Guides count on, and students approach when something requires resolution.

What You Will Be Doing

• Serve as the primary reliable contact for parents, students, staff, and visitors, delivering clear, composed, and prompt communication.
• Oversee daily campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, lunch management, campus aesthetics, event execution, and facility maintenance follow-through.
• Address safety and student welfare matters, including entry control, emergency drills, health situations, record-keeping, and parent notifications.
• Administer student devices and essential campus technology, including initial setup, account assistance, basic troubleshooting, data backups, repair coordination, and escalation to remote technical support teams.
• Cultivate trust with Guides, vendors, and families by prioritizing helpfulness while upholding established standards.

What You Won’t Be Doing

• Staying isolated in an administrative office while others manage the parent and student-facing experience.
• Leading classes, mentoring Guides, or developing academic curriculum.
• Deferring to a supervisor to resolve every situation before taking action.
• Conducting operations through multiple meetings when the campus requires an immediate response.
• Delegating facilities, devices, vendors, or meal services as "outside your responsibility."

Site Coordinator Key Responsibilities

Deliver a secure, efficient, and welcoming campus environment that builds trust with students, parents, and staff each day.

Basic Requirements

• Bachelor's degree (field of study not specified)
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration
• Strong written and verbal communication skills across parents, staff, and vendors
• Ability to manage competing priorities while maintaining attention to detail
• Authorized to work in the United States without visa sponsorship
• Available to work in-person in one of our campuses: Austin, TX or Oklahoma City, OK — or willing to relocate

Nice-to-have Requirements

Experience in K-12 school operations, student information systems, facilities coordination, parent communication, or campus-based customer service

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Join the team building school around student growth

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career

There is so much to cover for this exciting role, and space here is limited. We look forward to meeting you!

Working with us

This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions. The compensation level for this role is $75,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5617-US-Austin-SiteCoordinato.009